Ruched Reversible Faux-Fur Throw, 50" x 60"
Product details
Web ID: 5242948Terrible after washing
This blanket was so cozy and amazing when it came in the mail. The first thing I did was wash it before use. It came out a matted mess. Terrible, terrible. Looks like someone’s old cat.
Response from Macy's
Dear Customer,
We are glad to hear that the Madison Park Ruched Reversible Faux Fur Throw was so cozy and amazing when it first arrived.
However, we are truly sorry and highly concerned to hear about the devastating quality failure after the very first wash. We certainly understand your horror and disappointment that the blanket came out a matted mess, looking like someone's "old cat." This complete destruction of the faux fur texture after following a common preparatory step is unacceptable, and we sincerely apologize for this terrible outcome.
Thank you for providing this candid feedback on the product's poor wash durability. We hope you can secure a refund or find a faux fur throw that maintains its cozy texture after cleaning.
Cancelation of order
Macy's never told me of a canceled order. What's the reason, who is held accountable? Terrible service
Response from Macy's
Dear Customer, thank you for bringing this to our attention. We're very sorry to hear that your order got canceled. We kindly recommend contacting Macy's Customer Service directly at 888-822-6229 for support. They can provide you with information regarding the cancellation of your order. We appreciate you bringing this to our attention.
Throw
Beautiful color. Very soft. I love
Recommends this product
Fur throw
Love it! Soft & Luxurious
Recommends this product
Received item in the wrong color
I ordered this in Lavender. Everything I received from confirmation to updates about shipping showed I had ordered Lavender. However, it is grey and now too late to do an exchange because it was a gift.
Love it !!!!
This throw is so soft and warm. I am very happy with it.
Recommends this product
Still waiting for the gray one
Ordered two blankets received only the purple one. I’m missing the gray one
Response from Macy's
Dear Customer, thank you for bringing this to our attention. We're very sorry to hear you haven’t received your order yet. We kindly recommend contacting Macy's Customer Service directly at 888-822-6229 for support. They can provide you with the most up-to-date information regarding your shipment. We appreciate you bringing this to our attention.
Beautiful throw
I purchased this throw for a gift for my bookclub holiday party. The woman who received the throw was thrilled with it. She said it looked like a mink coat!
Recommends this product