Boxed Maeve Large East West Pocket Crossbody with Card Case
Product details
Web ID: 23099337Happy as can be!
Good size, great price after sale discount, and my SIL loved it!
Favorite Coat
Warm and gorgeous
Recommends this product
Classy
Sophisticated
Recommends this product
Extravagant Looking but so Affordable
This is a gift for my daughter-in-law, and the gorgeous gold presentation box is only going to make a bigger impression. I chose the oxblood, but it looks more of a metallic mauve which will be a perfect complement to her favorite maroon pieces. Great buy!
Size
The size is incorrect, it’s not 10 1/2 it’s the regular 9 1/2. It’s beautiful but too small for me.
HORRIBLE CUSTOMER SERVICE
Dear Macy's Customer Service, I am writing to express my extreme disappointment regarding an order I placed online oN 11/23/2025]. Immediately after completing the purchase, I noticed the shipping address was incorrect—it defaults to an old address, despite the fact that I regularly receive mail from Macy's at my current address. Within two minutes of placing the order, I called your customer service line. After waiting [X] minutes in the queue, I was connected to an agent. Unfortunately, due to a significant language barrier, it took over 45 minutes to communicate the issue. By the time the agent understood my request, I was informed that I had passed the 30-minute window for making shipping changes and that nothing could be done. I had the same experience when attempting to resolve this via the online chat box. I have also contacted UPS, and they confirmed that since a shipping label had not yet been created, Macy's is the only party that can initiate the necessary address correc