Mondawe 70" TV Stand with 28" Fireplace - 99lb Top, Remote, 4 Flame, 5000 BTU Heat, Timer & Safety
Product details
Web ID: 19790301A lot of work to build, but looks good
Fireplace arrived a day later than email said, but was not an issue. Packaging was all beat up and I fully expected to have to return it, however, on opening and inspection, it was in nearly perfect condition. They really know how to pack these things. There were two minor dents in wall facing side of one panel, and thus will never be seen. There were a boat load of parts to inventory, but that was also expected. All but one panel/parts bag were clearly marked. Unfortunately, it was the very first piece I needed. It was easy to deduce by finding the symmetrical part. There was a smudge on the unlabeled part where the label probably wore off. Everything fit together well, and they included enough of everything, and some extras of some pieces. All the pieces were intuitive and only one piece could be put together wrong, which I did. The decorative piece over the fire insert fit either way, but if installed the wrong way, would not allow you to install the top. It was easy to unscrew and install correctly though. The box was heavy, and if you haven’t built this type of furniture, it might take 1/2 a day. I’ve done a lot of this furniture. As it was, it took me about 2 1/2 hours to inventory all the pieces and put it together by myself.
Response from Macy's
Dear Valued Customer,
Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate your patience, careful inspection, and skillful assembly of your Mondawe TV Stand with Fireplace. We’re especially glad to hear that, despite the packaging wear and the one unmarked part, everything came together well and arrived in great condition.
Your insights are invaluable—from noting the sturdy packaging to the intuitive fit of the parts—and will certainly help future customers who are considering this product. It’s wonderful to know that your experience with similar furniture made the process smoother, and that the final result looks good in your space.
We sincerely appreciate you choosing our product and sharing your honest perspective. Should you ever have questions or need support in the future, please don’t hesitate to reach out.
Warm regards,
Beautiful
Beautiful fireplace, excellent quality and looks amazing in our home
Recommends this product
Response from Macy's
Dear Valued Customer,
We’re absolutely delighted to hear that you love your new fireplace! Thank you for highlighting its beauty and quality—we designed it to be both elegant and functional, and we’re thrilled it looks so amazing in your home.
Enjoy the warmth and ambiance it brings, and know we’re always here if you need anything.
Warmly,