Abbyson LivingMorlyn Futon
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Product details
Web ID: 434261510 reviewssorted by Newest
AC949
8 years agofrom Costa Mesa, CA
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?Yes
Where did you purchase this item?Online
What is your gender?Female
This item is for your:Office
How often do you shop at macys.com?Occasionally
What is your age?40-49
Not good for sleeping
Looks nice and works fine for sitting on ONLY, but the jutting hinge placement on top center makes it impossible to sleep on comfortably. Might work for small children who can fit on just the seat side or just the backrest side and can avoid the hinges.
Helpful?
Response from Macy's
Abbyson Living6 years ago
Dear Valued Customer: We’re sorry to hear about your experience. Your feedback is highly valued and again we apologize that you were unsatisfied with your recent purchase. We have passed this information along to our teams for future improvements. We look forward to serving you in the future and please feel free to email us at CX@abbysonliving.com with any other questions or concerns! Sincerely, The Abbyson Team
jboynyc
8 years agoHorrible!!! Didn’t even last a month!!!!
This product is horrible. I only had it for one month and the whole front of the couch collapsed. I’m only 180 pounds. This should not have happened. And when I tried to contact someone at Macy’s, I could not get a hold of anyone for the longest time. When I finally did get a hold of someone, they told me there was nothing they could do. Horrible experience overall. I will not buy furniture again from Macy’s ever!!!!
Helpful?
Response from Macy's
8688 years ago
Dear Valued Customer: Thank you for your recent review of the Morlyn Futon Quick Ship you purchased. We’re sorry to hear about your experience. Please email customerquestions@macys.com and someone from our Customer Service team will be in touch with you soon
STasha
8 years agoModern twist
This camel color is perfect for beige drapes I love the versatility and the metal legs are great detail
Helpful?
Valerie
8 years agofrom oh
Not what it ssid
Looks good, but is definitely not a queen and is very uncomfortable to sleep on. Camel is a great color; too bad nothing else works for me.
Helpful?
Response from Macy's
Abbyson Living6 years ago
Dear Valued Customer: We’re sorry to hear about your experience. Your feedback is highly valued and again we apologize that you were unsatisfied with your recent purchase. Please send an email to CX@abbysonliving.com with your order details so that we can research your order. We look forward to serving you. Sincerely, The Abbyson Team
Kerry
8 years agoAt last
Purchased this futon and finally assembled it (2 months later). At last, I have found the perfect pc of furniture that is contemporary stylish and provides ultra comfort. Completely satisfied highly recommend
Helpful?
Joann
8 years agodelivered damaged
Not happy with this item. Came damaged.. after we opened the box I noticed one of the legs were bent. The lining underneath was torn- the legs, screws and bag of instructions were stuffed in between the couch and ripped the lining. This was purchased for spare room for grandkids.
Helpful?
Response from Macy's
Abbyson Living6 years ago
Dear Valued Customer: Your feedback is highly valued and we apologize that you were unsatisfied with your recent purchase. We have passed this information along to our teams for future improvements. We look forward to serving you in the future and please feel free to give us a call at 1-800-BUY-MACY with any other questions or concerns! Sincerely, The Abbyson Team
OrionReviewer
8 years agoIs this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?Yes
Where did you purchase this item?Online
What is your gender?Female
This item is for your:House
How often do you shop at macys.com?Occasionally
What is your age?25-29
Great Buy, Great Price
The Morlyn futon is sturdy and looks great on my wood floors. The couch has a small knick in the leather, this might be a result of damage during shipping or moving it into my apartment. Other than this small flaw I really love the futon.
Helpful?
Moldy
Futon arrived with large holes in the box and the futon was covered in surface mold. Not happy about this
Response from Macy's
Dear David, We’re sorry to hear about your experience. Your feedback is highly valued and again we apologize that you were unsatisfied with your recent purchase.We take pride in producing high-quality products. Please email us at CX@abbysonliving.com for a better resolution. We look forward to serving you. Sincerely, The Abbyson Team