17" Deluxe Christmas Carousel
Product details
Web ID: 11509797Ratings & Reviews
2 customer images
Beautiful but doesn’t work
It is a beautiful item but it worked one season and now it will not turn. The lights and music do. I didn’t think to write to you but it is so beautiful that I really want it to work. I bought it as an heirloom piece. Please advise.
Customer review from mrchristmas
Response from mrchristmas
Hi Borie, So sorry to hear about the issues you’re experiencing with your Deluxe Christmas Carousel. Please send a short video of the carousel to customerservice@mrchristmas.com. Once we receive that, we can review and see how we can troubleshoot and help correct the issue for this one. Thanks!
Amazing & so magical for kids and Adults too!
So Beautiful
Beautiful workmanship.
Bought after Xmas but tried it out and can’t wait to display it next year. Highly recommend this to your Xmas decor.
Recommends this product
Customer review from mrchristmas
Gorgeous Heirloom Carousel
This is an amazing carousel with beautiful colors and great detail. The lighting moves to the music and the carousel horses move up and down. It is large and may replace my tree surrounded by presents. Thank you for this beautiful piece which will be passed down from generation to generation.
Recommends this product
Customer review from mrchristmas
Absolutely Enchanting
This carousel has 3 different light settings and our favorite pulses to the music, constantly changing with the 20 songs built into the realistic sounding the music box. The reindeer move up and down as it rotates and are detailed with gradient shaded paint just like real reindeer.
Customer review from mrchristmas
Carousel issues
Received my carousel today was saving for next year but the box was in such bad shape I decided to open the box. The carousel was in peices and I could see that who ever packed knew that it was damaged. What a disappointment and will be returning it.
Carousel issues
We were looking forward to showcasing the deluxe Christmas Carousel in our entrance to our home but to our disappointment, the carousel didn't turn. The lights went on, the music played but the carousel didn't turn. We are so disappointed.
Customer review from mrchristmas
Response from mrchristmas
HI Alexce, Sorry to hear about the issues you are having and that this carousel is not turning. Please send us a video of the issue and receipt for your order as a proof of purchase to customerservice@mrchristmas.com Once we get that we can request a replacement right away for you. Thanks
Showstopper
This is so beautiful and just magical, I can’t wait to bring it out for Christmas.
Recommends this product
Customer review from mrchristmas