Evoluo Coffee and Espresso Maker by De'Longhi, Red
Product details
Web ID: 4460833888 reviews
Cup Shelf is not Dependable
Coffee is terrific! Little shelf for holding the cup is HORRIBLE. I've lost 3 beautiful Porthault coffee cups to this thing. When the shelf fits into the machine, it's not completely level. It angles slightly away from the machine and relies on gravity to stay in place, so as the cup gets full and the vibration from the machine gently shakes it causing it to shimmy away from the machine, the shelf dumps over sending coffee and cup crashing to the floor. With all the engineering that is going into creating great coffee, they somehow overlooked this rather basic design flaw. I now have to hold the cup in place to ensure I get a cup of coffee and don't spend more time picking up shards of porcelain and a lot of hot coffee from my floor. (My kitchen has a wood floor, by the way, so fairly forgiving, but no match for dropping a cup from counter height. Yes, I can use cheap, sturdy mugs, but I'm still cleaning up a lot of hot coffee so this is not a solution.)
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your honest review, Leigh. On occasion, issues can occur, which is why we offer machine in and out of warranty replacement or repair, and lifetime troubleshooting service. Your satisfaction is our priority, and we take pride in providing top quality products. Please give us a call at 800.562.1465, so one of our machine experts can better assist.
Great machine and even better coffee!
I love this machine! I’ve had mine for a little over a year now and I love it! I descale every 6 months. The coffee is great quality and is the definition of “coffee is better at home”. I no longer buy coffee from anywhere. My favorite coffee pods so far are: golden caramel, melozio boost, vivida, odacio and I recently tried their pumpkin spice cake and it is amazing! Not tacky or overwhelming.
Recommends this product
Customer review from Nespresso USA
This appears to be a fabulous machine!
After returning to the place of purchase a Vertuo Next machine after several weeks of use due to constant underneath leaking, we decided to purchase a Vertuo Evoluo. Have had this machine for a couple of weeks and so far absolutely love it. No leaking, it’s made very well with a thicker and hopefully more durable water tank and makes delicious coffee. Fingers crossed we love this machine and coffee for years to come!
Recommends this product
Customer review from Nespresso USA
Doesn't last
Highly disappointed! This is my second machine and it broke down before 2 year. 1 year 11 months to be exact.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for you review, Casaundra. We certainly understand your frustration, and we hope you know that we're always here to help. Even if you're out of warranty, we offer a lifetime of comprehensive troubleshooting. Please call us to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Durable and Excellent Coffee for 8 years
After nearly 8 years of daily use, (I figure between 3-5000 delicious coffees) I'm finally seeing some age related degrading of this fantastic machine. Bought at the end of 2017 this machine has always delivered a great coffee often several times a day on a consistent daily basis. I'm buying a new one but I'm going to risk buying a different, more advanced machine and hope not to regret it! This is a fantastic and very durable machine for many, many years.
Recommends this product
Customer review from Nespresso USA
Best mothers day’24 gift!!
My daughter gave me the Evolo last year with the aero frother. I simply adore them both. Easy to find pods and you can buy a stainless pod for your own finely ground beans!
Customer review from Nespresso USA
By far, The Best Nespresso Machine on the market!
Yes! This classic machine outlast any of the newer Nespresso machines on the market today. It’s durability and reliability is like no other. I’ve had my machine for almost 5 years now and it still works as new as right out of the box. I use it every day. I’ve literally only had to descale This machine about five times since I first purchased it. I use springwater. That helps keep the machine running clean and efficient. It still gives me the best tasting coffee each and every morning! I have owned a few machines from both lines. This machine by far is the best one!
Recommends this product
Customer review from Nespresso USA
Good stuff!
I’ve only had this a couple weeks, but I’m loving it much more than the vertuo plus that was nothing but issues. This one is quieter, love that it’s a manual close and like the design.
Recommends this product
Customer review from Nespresso USA