NespressoVertuoLine Odacio, 40 Capsules

Response from Nespresso Team

Thank you for your review. We regret to hear that you have not received your coffee order from Macy's. As the purchase was made directly through Macy's, you will need to reach out to them to report the issue and request a replacement or refund. We recommend contacting their customer service for any questions or concerns regarding your purchase, as they can provide you with information about their policies.

Response from Nespresso Team

Thank you for your review, Josefina.  We are delighted to learn you are enjoying your Nespresso Odacio capsules. Your Nespresso machine that brews these capsules has a one-year warranty and a lifetime of troubleshooting via our toll-free number, 1-800-562-1465.  We’re available 24 hours a day and 7 days a week for your convenience.  As part of your machine’s maintenance, we recommend you perform a cleaning cycle with water once a week to keep it brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.

Response from Nespresso Team

Thank you for your review, Nita! We look forward to your next coffee moment.

Response from Nespresso Team

Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoLine Odacio coffee capsules. For any questions or concerns, we are available 24 hours a day, seven days a week at, 1-800-562-1465. Please call anytime at your earliest convenience. Enjoy!