Cigar Humidor – 250 Count, Opti-Temp Heating/Cooling, Cedar Shelves, Digital Thermostat, Lock & Key, Stainless Steel
Product details
Web ID: 16993177Ratings & Reviews
44 customer images
Discontinued item and Replace parts for humidor CC-300
My humidor fan stopped working 2021 and I had to replace power control board $$, my fan stopped working again and I just learned I can't buy replacement parts and they've discontinued that model!!!
Customer review from Newair
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Know what your getting!
Pros Great cooling unit, looks great, holds humidity well once properly seasoned. Cons This does NOT heat, room was 68F, set it to 75F to test, didnt go up at all. Will take several weeks to season.
Recommends this product
Customer review from Newair
Response from Newair
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NCH250SS01. Thank you for choosing Newair!
Response from Newair
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NCH250SS01. Thank you for choosing Newair!
Can't Go Wrong With Purchasing This Product
Great Product and works as advertised. A concern of mine prior to purchase was the noise level. It is not bad at all. Temperature control works perfect. Humidity control is an item I'm working on. The water tray is great but my humidity is up to 78% and I'm still figuring out how to manage getting it down to 70% steady. By us a packet that is rated at 70% humidity to see if that works in leu of the water tray. Regardless, this electronic humidor is 10 times better than any traditional humidor I've had in the past.
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for sharing your thoughts about the unit NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Response from Newair
Thank you for the 5-star review and for sharing your thoughts about the unit NCH250SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Solid product
Great product. Two issues. Must open door all the way to take shelves out. Capacity is lower than advertised.
Customer review from Newair
Response from Newair
Thank you for the 4-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from Newair
Thank you for the 4-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Great for anyone with a serious collection.
As a disclaimer I did get this for free from Newair. I did request the item though and am super happy with it. Keeps my cigar temps perfect year round.
Recommends this product
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS01. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Has Several Issues For The Price!!!!
Followed instructions and seasoned. The hygrometer broke in two days. Using my own calibrated hygrometer and 2 320 gram Boveda's humidity won't get above 65%. Temp is off 2 degrees also.
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Second unit I've had that has stopped working
NewAir replaced the first one, which stopped working almost immediately. Now, just under 2 years of ownership, the fan is going out and it's no longer under warranty. Do not recommend
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Recommend anyone buy this product
This has been an amazing product and company to work with. I had a few issues in the beginning, but Charles (customer support) has been outstanding and gone above and beyond my expectations.
Recommends this product
Customer review from Newair