NorelcoPhilips Multigroom Series 5000 18 Piece
Product details
Web ID: 19248745220 reviewssorted by Newest
This product is very vesatile
So far my trimmer is working great , no problems and yes i would recommend it to others
Recommends this product
Customer review from philips.com
Disappointing Performance Compared to Previous Phi
In past years, Philips made some of the best trimmers, so I expected this model to offer better quality and improved technology. Unfortunately, my experience has been disappointing. The trimmer feels average, or even below average compared to other products on the market. The blades are not as sharp as expected, especially when using the zero-gap blade. After shaving, some hair is still left uncut, particularly around the bottom area of the face, so the shave does not feel clean or smooth. Overall, it works more like a lower-quality trimmer than a premium Philips product.
Customer review from philips.com
Lacking its own charger
It doesn't come with its own charger and I would have to give up one of my other devices charger in order to accommodate my razor. Also the charging cord is so short it doesn't even reach the bathroom counter from the wall socket.
Customer review from philips.com
Response from philips.com
Hello! We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon! Best regards, Philips Consumer Care
Philips series 9000
Great machine, it adapts perfectly on the needs of my beard and face and it’s very adaptable
Recommends this product
Customer review from philips.com
No charger in the box
Not able to find suitable charger for my mg9551/65
Customer review from philips.com
Response from philips.com
Hello, Thank you for taking the time to share your feedback with us. We’re sorry to hear about the confusion regarding the charger for your MG9551/65. We understand how frustrating it can be when a charger isn’t included or when it’s difficult to find a compatible one. We’d like to look into this for you and help clarify the charging specifications or explore available options. Please reach out to us directly so we can assist you further. You can contact us via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you for bringing this to our attention — we’re here to help. Best regards, Philips Consumer Care
Good but could be better
I like the trimmer and got it for the added features over my old trimmer (also a Phillips) but without the attachments, it does not shave as close as my old one. Yes, with the attachments, it is AMAZING, but my old one did not leave stubble so I did not have to use a razor as much and with this one I do. I could honestly be missing something but my old one is still better
Customer review from philips.com
I like the attachments.
I like the product.Please launch this product with shaver attachment.
Customer review from philips.com
Too cheap to include a crucial component to charge
Disappointed that you couldn’t include the usb charger with it. I pay for the device but now have to use something I already own or have to purchase just to be able to use it. I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
Customer review from philips.com
Response from philips.com
Hello, Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away. At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter. That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further. You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare). If you don’t use social media, you can also get in touch through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for your feedback, it helps us improve. Best regards, Philips Consumer Care