Open Heart 17" Pendant Necklace in 10k Gold

Macy's Exclusive
2.7 (30)
$600.00
Size:17 inch
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Bonus offer with purchase
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50/mo.* suggested payments for 12-months totaling $600.00 with Macy's Card.

Product details

Web ID: 6939024
A delicate cable chain holds a polished open heart in this pretty gold pendant necklace.

  • Product Features

    • Set in 10k gold
    • Approx. length: 17"; approx. drop: 1/2"
    • Spring ring clasp
    • Sign up for Macy's WorryNoMore® Jewelry & Watch Protection program within 30 days of your purchase. Call Customer Service at: 1-800-BUY-MACY (1-800-289-6229), use Macy's Chat function or visit any Macy's store with your dated online receipt.
    • Free in-store jewelry cleaning at participating Macy's. No purchase necessary. Does not include repairs or professional services.
    • Photo may have been enlarged and/or enhanced.
    • Financing & WorryNoMore Protection Program Terms For Fine Jewelry

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may not be shipped to P.O.Box, Guam, Alaska, Marshall Islands, Hawaii, U.S. Virgin Islands, Armed Forces Pacific, Palau, American Samoa, Puerto Rico
    • Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold “as is”. No returns, exchanges, or price adjustments allowed.
    • Fine Jewelry may ship in a pouch.
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    • Please call customer service for returns.
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Ratings & Reviews

Here's what customers think
  • The necklace is described as delicate and dainty, with a small pendant size.
  • Many customers reported the necklace breaking shortly after receiving or wearing it, citing the thin and flimsy chain as the main issue.
  • While the necklace is considered beautiful and elegant, the overall consensus is that it lacks durability and may not be worth the purchase.
  • Customers recommend being cautious with this necklace and suggest considering a more sturdy alternative.
AI-generated summary from 20 customers reviews.
2.7/5

30 star ratings, 20 reviews

Write a Review
30.0% of reviews have 5 stars
9
3.3% of reviews have 4 stars
1
16.7% of reviews have 3 stars
5
10.0% of reviews have 2 stars
3
40.0% of reviews have 1 star
12

On average, customers rate the Classic/contemporary of this item as Neutral.

On average, customers rate the Runs small/runs large of this item as Neutral.

20 reviews
Samsoda
2 months ago

On average, customers rate the Classic/contemporary of this item as Classic.

On average, customers rate the Runs small/runs large of this item as Runs small.

Neckless damage

I recently received from you. Unfortunately, the item arrived in poor condition. when I opened the package. The necklace was not wearable and did not arrive as expected for a new item.

On average, customers rate the Classic/contemporary of this item as Classic.

On average, customers rate the Runs small/runs large of this item as Runs small.

Helpful?
Tammy T
2 months ago
from North Richland Hills, TX
Verified PurchaserYes

Do NOT recommend!!

The heart is tiny... looks like it's for a child & the chain is entirely too dainty. It broke before I could even get it out the box.

Helpful?
Jess
2 months ago

On average, customers rate the Classic/contemporary of this item as Classic.

On average, customers rate the Runs small/runs large of this item as Runs small.

Very dainty but broke after a few months

It’s rather thin but comes off as dainty and classic I really liked it but it lasted on a few months before it broke. I’ll have to see if I can take it to a jeweler for repairs now but such is life I guess live and learn.

On average, customers rate the Classic/contemporary of this item as Classic.

On average, customers rate the Runs small/runs large of this item as Runs small.

Helpful?
Simplymom
12 months ago
Verified PurchaserYes

On average, customers rate the Classic/contemporary of this item as Contemporary.

Too delicate

It broke after I pulled the tag.

On average, customers rate the Classic/contemporary of this item as Contemporary.

Helpful?
miabeth
2 years ago

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

do not buy

Sadly, daughter’s boyfriend bought this and broke where heart attaches. Very thin. It’s beautiful and dainty but we returned for another and the next one broke. Do not buy. Save yourself the headache.

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Helpful?
Evvv
2 years ago
from Ca
Verified PurchaserYes

On average, customers rate the Runs small/runs large of this item as Runs large.

Broke in the first week but it’s really nice

Too thin

On average, customers rate the Runs small/runs large of this item as Runs large.

Helpful?
mamato2
2 years ago

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

broke 1 day after wearing

Beautiful necklace I bought for my daughter at Christmas. One day after wearing it broke, so disappointed as it’s a lovely delicate necklace that was perfect for her. Returned yesterday.

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Helpful?
DebL
2 years ago

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

breaks easily

I have bought 5 of these and the chain is so flimsy it has broken every time! Keep returning it!

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Helpful?