Updated review
This is an update to my original review. Panasonic was kind enough to reply to my review however it would appear that they misunderstood my statements. I was informed in the reply that the error message meant that the disc was not compatible with the player. This information is backwards. The discs "were" compatible and played as normal before the video drive went bad. Now the player is no longer compatible with the discs. I replaced the drive myself, pretty straight forward process, and now the discs will play again however there are still some glitches. Some 2K discs won't have audio on the special features and some DVD's won't have audio but all 4K discs play as normal. Since this has been a common occurrence with 9000 owners, I would think (hope) that Panasonic would at least offer a replacement drive to owners.
Recommends this product
Customer review from Panasonic
Response from Panasonic
Hi there! Thank you for taking the time to provide an updated review and sharing your detailed experience. We truly appreciate your feedback and regret any misunderstanding in our previous response. It’s clear that you’ve put significant effort into resolving the issue yourself, and we commend your initiative in replacing the drive. We understand how frustrating it must be to encounter glitches with certain discs even after addressing the video drive issue. Your insights about compatibility and audio concerns are incredibly valuable, especially as they highlight areas where we can improve both our product design and support for our customers. We take feedback like yours seriously, and we’ll ensure it is shared with our team for further consideration. Thank you again for your patience, understanding, and thoughtful input, it helps us strive toward better solutions for all users. We hope your player continues to deliver great performance moving forward!
Works great some small inconveniences.
Works great with disks. Sound and image are clear and sharp. Interface is a little cumbersome. I main problem is it won"t read .str subtitle files for .mp4 files. I watch a lot of foreign films. Lots of options for various output formats. Wish it could read SACD and DVD-A formats. The model first came out about 6 years ago can't it be updated?
Recommends this product
Customer review from Panasonic
Response from Panasonic
Hi there! Thank you for sharing your experience with our Blu-ray player. We’re glad to hear you’re enjoying the clear sound and sharp image quality. We appreciate your feedback regarding the interface and subtitle support, as well as your interest in additional formats like SACD and DVD-A. Your comments are valuable and help guide future improvements. We hope it continues to bring you many great movie moments!
Technics can play SACD why can’t this?
Good product. I have had mine since 2018-2019. Loses one star due to fact they advertise it supports DSD files but for some dumb reason it can’t playback Super Audio CDs which are basically DSD files.
Customer review from Panasonic
Response from Panasonic
Hello! Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product.
Sooo Sad.
I was really hoping for the best with this unit. The DP9000P1K has such a phenominal build and quality feel to it, but unfortunately mine had issues out of the box both times. I recently purchased my first unit and out of the box it would intermittently encounter issues reading certain Blu-ray DVDs. Sometimes it would read the disc and other times it wouldn't. The lazer pickup would make strange noises, while trying to read the DVD and would then give up and display a cannot read DVD error message. When placing the same DVD in my older player, it had no issues reading and playing the DVD. I then chocked it up to a bad unit and had it replaced with a new unit. Out of box the replacement unit, did not exhibit any reading issues with the same DVD the first unit encountered, so I figured the first must have been a bad unit. However, a week later when playing my favorate Blu-ray DVD, the unit started pausing and creating major artifacts on my OLED at specific time frames in the movie. Eventually the unit would skip forward and would resume playing the movie like nothing happened. This would occur a couple of times during the movie, negatively impacting the entire viewing experience. Once again, I played back the same Blu-ray DVD on my older player and the unit had no issues playing the movie at those specific time frames in the movie. After experiencing these issues back to back on the two new DP9000P1K players with in a 2 week span, I decided to return the unit. Both Blu-ray DVDs were in mint condition and the USB drive was placed in the USB port in the rear of the player. Both Blu-ray DVDs were read at some point in time by the unit, so I'm assuming these DVD's were compatible. When it works folks, it does produce very stunning quality picture and sound. I'm hopefully Panasonic will get it figured out.
Customer review from Panasonic
Response from Panasonic
Hello! Your review is very concerning to us and we are sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Please be informed that when you receive the "Cannot read" message, it means that an incompatible disc has been inserted. The types of discs that cannot be played by this unit are DVD-RAM, Super Audio CD, Photo CD, DVD-Audio, Video CD and Super Video CD and HD DVD. Additionally, the unit can play back BD-Video discs of region code A and DVD-Video discs of region code 1, including "ALL''.
PANASONIC DP9000P1K 4K PLAYER
Fantastic 4K player at a phenomenal price. Exceptional build quality and very clean modern design. Glad to see Panasonic still leading the pack.
Recommends this product
Customer review from Panasonic
Response from Panasonic
Hi! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Extremely happy with this player
I bought this player 8 months ago and it is fantastic! Built like a tank. Heavy chassis and beefy gauge power cable and completely silent when running. It is pricey but plays all discs perfectly! Couldn’t be happier! You get what you pay for.
Recommends this product
Customer review from Panasonic
Response from Panasonic
Thank you for the wonderful review! We're thrilled to hear you love the product.
Great player, horrible streamer, built like a tank
I've had this unit for just over a year. Picture and sound quality are great, and the thing feels like it's built like a tank. It looks great in my setup, and I feel good knowing I have something so solid. The streaming functionality is atrocious due to the horribly laggy GUI, but let's be honest. If you are shelling out the cash for this player, you probably have a dedicated streamer also. I have noticed that the disk tray will not close when pressing the button on the player or remote, from time to time however a simple push on the tray always results in it closing properly. If I were to do this again, I'd probably buy the 820 and save a bunch of money. Still, this is a great player, and you will not be disappointed.
Customer review from Panasonic
Response from Panasonic
Hello. We appreciate your 4-star rating! Your input helps us improve and continue delivering quality products.
DVD
It is really heavy. I bet is made to last. Things that are heavy are usually made better. It was expensive so it better last me a long time. I haven't really used it a lot. So, I can't say too much about it. Other than it better last.
Customer review from Panasonic
Response from Panasonic
Hi Katina! Thank you for sharing your thoughts! We’re glad the solid build stands out, our products are designed with durability in mind. We hope it serves you well for years to come and look forward to hearing more about your experience!