Pearl Jewelry Set, Sterling Silver Cultured Freshwater Pearl and Diamond Accent Jewelry Set
Product details
Web ID: 617095They don’t care about packing or customer service
Horrible Experience. The pearls were shipped in an empty box. The wood gift box broke and the lid let some of the pearls out which scratched the pearls on the necklace and ring!!! There was no wrapping or paper inside which would have kept this from happening. Whoever packed my diamond and pearl set I purchased for my grandmother for Christmas clearly didn’t care. Also I couldn’t get it exchanged or returned in store after being on the phone with Macy’s customer service. The whole experience has been a nightmare, and I won’t be ordering from their website anytime soon. #2801819387
gets rusty
I bought it for my wedding anniversary only wore it 2 or 3 times and put it back in the box and after 3 weeks I opened the box to wore and all the silver part was rusty.
the bracelet is broken
The bracelet is broken, please tell me how can I get replaced or fixed.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Pearl Jewelry Set Sterling Silver Cultured Freshwater Pearl and Diamond Accent Jewelry Set. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Pearl Jewelry set
Simple yet elegant, love them…
Pearl jewelry set
Love the pearl set.
Recommends this product
I love it
Hermosas Justo lo que necesitaba
Mrs.
Delivery on time. Product is very good
Recommends this product
Amazing set
It can easily upgraded and elevate any outfit. All the pearls are a good size. Decent price for the quality, I was lucky to get it on sale.