Philips 4100 Power Toothbrush
Product details
Web ID: 20193323Ratings & Reviews
111 customer images
Good when it runs, but startup is a problem.
I had a Philips sonic care for years and loved it. I don’t know what model I had, but this one (4100) is different. It feels less durable, but the thing that bothers me the most is its start up. It often doesn’t start up but just makes a small hum. I must press the on/off button several times before the motor seems to kick in. When it does finally start it is good. I don’t know if this is unique to my toothbrush or to the model. I am thinking of reaching out to Phillips while it is still under warranty to discuss.
Customer review from philips.com
Response from philips.com
Hello there. We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Love it!
I love it! its so simple to use, but so effective to clean
Recommends this product
Customer review from philips.com
It holds a charge very long
It’s the only brush I will always use. The quality is a 10+
Recommends this product
Customer review from philips.com
Quiet, helpful timer, annoying pressure sensor
I really love the 4100. This is the second one I have had. I love that it is quiet, and I like the timer with the 30 sec markers, but I can't get used to the pressure sensor buzzing - it really bothers me. The charge lasts for a long time - great for travel. At end of life it is almost impossible to take apart to remove the battery. That absolutely is a design flaw and needs changing. I seriously cut up my hand trying to break down the old one to get to the battery for safe disposal. The charger should come with a plug not a USB connector.
Recommends this product
Customer review from philips.com
I trully like the product.
I was very pleased with the product. Having used the product for several weeks and like the clean felling it leaves in my mouth. If for some reason it doesn't get used, my mouth feels crusty.
Customer review from philips.com
Disappointed
I have used a Phillips sonicare since inception and this model has been super disappointing. The vibration is too strong and this model does not allow any change in intensity.
Customer review from philips.com
Response from philips.com
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Poor Quality - Breaks in 2 Years. NOT WORTH THE $
These product are great until they decide to last only 2 years and then break. There is apparently a problem with a screw becoming loose, and that causes the vibration to completely break. I've had 2 that both have broken right after the 2 year mark... funny enough that their "warranty" lasts 2 years. I'd recommend going OralB given I have a couple family members that have had their OralB brushes for 10+ years.
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Timing and pressure are fine.
Timing and pressure are fine. It is a little hard to get the proper motion on the back of the teeth as the brush moves side to side and usually with toothbrush I do up and down movement. Battery life is good and recharging is good.
Customer review from philips.com