Sonicare Prestige 9900 Cordless Electric Toothbrush

4.4 (563)
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Product details

Web ID: 15722339

Get the toothbrush that adapts to you with the Philips Sonicare 9900. Its smart sensors detect pressure, motion and more, while an app offers real-time brushing guidance..

  • Product Features

    • SenseIQ technology senses pressure, motion, coverage and more up to 100 times per second while you brush, taking the guesswork out of brushing modes
    • Premium A3 all-in-one brush helps tackle plaque, stains and gum care
    • Personalized real-time guidance with the Philips Sonicare app to improve and create healthy brushing habits
    • Actively adapts to your brushing style, reducing intensity automatically if you brush too hard and reminding you when you are moving your brush too much
    • Brush head bristles move up to 62,000 times per minute that push microbubbles between teeth and into the gumline to give an exceptionally deep clean
    • BrushSync replacement reminder reminds you when it is time to replace your brush head
    • Includes one extra brush head
    • Approx. weight: 0.29 lbs.
    • Approx. dimensions: 7.5" x 1.25" x 1.25"
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Manufacturer's 2-year limited warranty
    • Metal, plastic
    • Wipe clean
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Northern Mariana, U.S. Virgin Islands, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Guam, Palau, Marshall Islands, American Samoa, Armed Forces Pacific, Alaska, Hawaii, Armed Forces Americas
    • Returns must be within 30 days of purchase in the original packaging and in salable condition.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.4/5

563 star ratings & reviews

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13 days ago
Incentivized review

Overpriced and not worth it

Overpriced for starters and you actually need to grab your phone and connect to the app for it to register usage 👎🏻

Customer review from philips.com

22 days ago

5 out of 5 stars selected. Product is Excellent.

5 out of 5 stars selected. Product is Excellent.aa

Customer review from philips.com

25 days ago

Philips Sonicare Buyer's Beware

It's time to say goodbye to Philips Sonicare. After owning three of their toothbrushes, I'm convinced the brand has major quality control issues. Each one lasted only a year and a half to two years before breaking down completely. My experience isn't unique, either. A quick search on Reddit shows countless others facing the same problem, with many users reporting a similar two-year lifespan for their devices. I'm finally switching to the Oral-B iO series and would advise anyone considering a new electric toothbrush to avoid Philips Sonicare.

Customer review from philips.com

Response from philips.com

Global 24724 days ago

Hello there. We're sorry to hear about your experience with our Philips Sonicare toothbrushes, and we appreciate you bringing this to our attention. It's important to us that our customers are satisfied with our products, and we're dedicated to resolving any issues you may have encountered. We'd like to look into your case and ensure a prompt resolution for your issue. Please consider reaching out to us for assistance. We're available on social media platforms like Facebook and Instagram (@Philips) or X (@PhilipsCare). If social media isn't your preference, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page. Additionally, we'd like to remind you that Philips Sonicare products come with a global two-year warranty. This warranty reflects our commitment to quality and customer satisfaction, and we'd be happy to assist you through this process. Thank you for your patience and understanding. We look forward to helping you.

28 days ago

Yes. It has very great features

The product feel and look very good. The product work excellent and very satisfied.

Recommends this product

Customer review from philips.com

30 days ago

Touch buttons don't belong on a toothbrush

Whoever chose to put a touch sensitive control on an electric toothbrush should be fired and so should everyone who signed off on it

Customer review from philips.com

Response from philips.com

Philips Consumer Care29 days ago

Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care

1 month ago

White teeth

what’s an amazing product this is the best electric toothbrush that I have used up-to-date clean your teeth with ease and features that let you know when you’re brushing too hard or brushing too fast this product is a little bit pricey so if you’d like to treat yourself, why not Everybody deserves a treat now and then I recommend this product

Recommends this product

Customer review from philips.com

1 month ago

Amazing cleaning job - expensive but worthy

Just upgraded from a 6100 that I've had for many years that finally died. I managed to fix it myself (thanks YouTube) before the 9900 arrived but figured I'd give it a shot anyhow. The 9900 is a huge, huge upgrade. The app is nice and all (especially for changing modes on the brush), but really this toothbrush just does an incredible cleaning job. It's expensive, but so far a worthwhile investment. It does a much deeper clean than any other Sonicare I've had.

Recommends this product

Customer review from philips.com

1 month ago

Best Electric toothbrush I have used so far

I have always used Oral b electric toothbrushes till now until my Fiend you is a dental surgeon gifted me this Philips 9900 and it's been a game changer It's by far the best all in one electric toothbrush I have used so far . Very highly recommend.!!!

Customer review from philips.com