Pink Amethyst (5-5/8 ct. t.w.) & Diamond (1/20 ct. t.w.) Stud Earrings in 14k Rose Gold
Product details
Web ID: 9938873bent earring hook
this is a pretty earring not too big, but not too small. The stones pink amethyst are very subtle. It’s pretty as well. The problem I had is when I opened a box yesterday when it was delivered, the hook was bent. It looks like it was already worn or used and somebody put it back in the box and the person who packed this order did not even check the merchandise before it shipped out to the new customer. Very poor Customer Service. Aside from it the gold part especially the hook is very thin just like the other jewelry I bought With this one on the same transaction
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the item arrived with a bent post, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Beautiful Show
I’ve been on the hunt for pink amethyst earrings for 3 months. These do not disappoint. They are the perfect size to be showy but not over the top. And, they are at a great price. .
Recommends this product
Love these
So beautiful and delicate. So much shine and yet small enough to look sophisticated. I got this as a birthday present and I loved them.
Recommends this product