Polner Leather Sofa Collection, Created for Macy's
Product details
Web ID: 16916850Choose Your Items (3)
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
Couches
Love, love the couches! First experience with the sales agent was not great, hence 3 of 5 stars, if rating the furniture it’s self, 5 stars. Was waiting for him to get a tape measure & his iPad. I walked to the restroom and saw he was talking to a delivery person while we were just waiting. Ugh Went back next day to actually purchase and did receive better customer service, but you only have one chance to make the first impression. But absolutely love the product and will recommend Macys furniture. Need more Macy furniture stores. Would also recommend setting up show rooms in a more room staged environment. Would probably sell more rugs if you had them staged with matching living sets PS my sweet puppy named LuLu also approves the new couch
Excellent sofa
Really looks great and you can put your feet up. Excellent quality leather and good delivery service
Recommends this product
Very nice
The sofa is very nice quality. The White Glove delivery service was outstanding, thank you Uciel and Jesus!
Really Comfortable
My husband & I picked the sofa & loveseat for it's comfort & the walnut color. Nearly 1 year later, it is still comfortable. It is extremely durable & hasn't endured any damage with daily use by 2 senior adults. The only thing I wish it has was the cup holder & storage area so many of these recliners come with, but if you want firm comfort, I highly recommend this one.
Wanted to love this couch
We’ve owned this couch since last March and we really wanted to love it. Unfortunately, the footrests catch on each other since day one. We decided to live with that as we’re not fans of Macy’s warranty work. However, the seat cushions are now breaking down and we are well under the weight limit rating. The cushions have compressed enough that it is difficult for arthritic joints to get up from the couch. The leather is in new condition still even though my 80lbs dog sneaks up on it. It’s disappointing that we’ll need to replace it in less than a year.
It’s a great sofa
Nice, but too small for average sized adults.
Nice sofa, back is deceptively low. Our sofa upstairs is listed as the same back height yet this one barely hits our neck unless fully reclined and we're both only 5'8". Sad because otherwise a nice sofa, but wouldn't have bought if we were able to try it out in store first
Great couch - Extremely poor service
The couch and chair are both lovely and great quality. However, 2 of the 4 legs were broken when they delivered it. I've been waiting almost 4 months for the legs to be replaced. A service representative came out, checked out the couch, SAID they would send replacement legs, but after that - - - CRICKETS.