Heated Textured Fleece Blanket, Queen
Product details
Web ID: 23294533Barely warm not a acceptable
I tried the blanket using the preheat mode and it was slightly warm. Then I tried on different settings, including high and it never got above "slightly warm." Don't waste your money - this is not a "heated" blanket, but a "slightly warm" blanket. Not acceptable.
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the Premier Comfort Heated Textured Fleece Blanket.
We are truly sorry and concerned to hear that the blanket failed to reach the level of warmth you expected, even when using the high and preheat settings. We understand how frustrating it is to invest in a "heated" blanket for those cold nights, only to find it remains "slightly warm" at best. When you purchase a product with multiple heat settings, you deserve a noticeable range of temperatures and a reliable source of heat, and we sincerely apologize for the disappointment and the feeling that this purchase was not a good value for your money.
You deserve a product that performs exactly as advertised, and we regret that this blanket did not provide the cozy, high-heat experience you were looking for.
This review is from Premier Comfort Heated Textured Fleece Blanket, KingSweet dreams
How nice it is to sleep in a nice toasty bed.
Recommends this product
Disappointed
Last only one year. Use only during the months of December thru March. Bought a queen size only works on the left size.
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the Premier Comfort Heated Textured Fleece Blanket.
We are truly sorry and concerned to hear that your blanket stopped working on one side after only a few months of seasonal use. We understand how frustrating it is to invest in a queen-sized heated blanket for shared comfort, only to have it become partially non-functional so quickly. It is especially disappointing when a product intended to provide warmth during the coldest months of the year doesn't even last through a second season.
You deserve a reliable heating product that provides consistent, full-coverage warmth for many years, and we sincerely apologize for the inconvenience and the loss of comfort this malfunction has caused you.
This review is from Premier Comfort Heated Textured Fleece Blanket, TwinWarm and Comfy
Beautiful quality and works great.
This review is from Premier Comfort Heated Textured Fleece Blanket, FullPoor quality
The highest point of heat is not that warm. I bought this one to replace my older one that still works but it’s smaller. You feel some slightly warmness but barely. Very poor quality. Ended up returning. Do not recommend
Response from Macy's
Dear Customer,
We appreciate you sharing your honest feedback regarding the Premier Comfort Heated Textured Fleece Blanket.
We are truly sorry to hear that the heat performance was so disappointing, especially since you purchased this to replace an older, functioning model. It is incredibly frustrating when an "upgrade" fails to perform as well as what you already had. We understand why you felt the quality was lacking when the highest setting only provided "slightly warmness but barely."
We are glad you were able to return the item since it did not meet your needs, but we regret the inconvenience and disappointment this caused you.
Used blanket
I received this blanket after waiting for two weeks since the order. The blanket had been returned by the previous buyer. It was clearly used. YUCK! I will also be returning it.
Response from Macy's
Dear Customer,
We are deeply sorry and highly concerned to hear about your experience receiving the Premier Comfort Heated Textured Fleece Blanket.
We certainly understand your profound disappointment and absolute disgust that, after waiting two weeks for your order, you received a blanket that was clearly used and had been returned by a previous buyer. Sending out a used item as new, especially bedding, is an unacceptable failure in quality control, and we sincerely apologize for this experience. We completely understand why you will be returning it immediately.
Thank you for bringing this serious issue to our attention. We will take steps to investigate this lapse in our fulfillment process.
This review is from Premier Comfort Heated Textured Fleece Blanket, KingSoft and warm
The blanket came in a secure box. It is very warm, good quality material. The marshmallow color is very inviting
This review is from Premier Comfort Heated Textured Fleece Blanket, KingComfy and warm
Comfy and warm blanket multiple settings. Only reason I didn't give it five stars is the controller leaves a light on that is rather bright while I'm sleeping.
Recommends this product
Response from Macy's
Dear Customer,
We are pleased to hear that you find the Premier Comfort Heated Textured Fleece Blanket to be comfortable and warm, and appreciate the multiple heat settings.
We certainly understand your disappointment, however, that the light on the controller is rather bright while you are sleeping. This is a crucial design flaw for a bedside appliance, and we sincerely apologize that this small issue interferes with your ability to get a fully restful night's sleep.
Thank you for providing this candid feedback on the controller's brightness. We hope this is the only issue you experience and that you otherwise enjoy the blanket.