Premier ComfortHeated Textured Fleece Blanket, Twin
Product details
Web ID: 23294533
Complete the room
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This review is from Premier Comfort Heated Textured Fleece Blanket, QueenElectric blanket dual
Keeps us warm.
Recommends this product
This review is from Premier Comfort Heated Textured Fleece Blanket, FullNice blanket
I bought full size. This weather is winter so I really need it when I lay down on the couch.
Recommends this product
This review is from Premier Comfort Heated Textured Fleece Blanket, QueenThis is a warm , comfortable heated blanket.
A warm, soft blanket
This review is from Premier Comfort Heated Textured Fleece Blanket, TwinWarm & comforting
What a comforting blanket - MOM 95 loves it!
Recommends this product
This review is from Premier Comfort Heated Textured Fleece Blanket, TwinNot warm
This blanket doesn’t get very warm at all. Even at the discount price, it is not worth to buy.
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear that the blanket did not meet your expectations in terms of warmth. We appreciate you taking the time to share your feedback. For further assistance, please contact the JLA Customer Service team at jlacs@jlahome.com or 866-456-8852. They’ll be glad to help with troubleshooting and provide support regarding warranty options.
This review is from Premier Comfort Heated Textured Fleece Blanket, QueenWho knows?
I ordered it over two weeks ago, and I still don't have it. Customer Service said I "might" get it in 4 days. But thanks for giving me a chance to offer feedback. This glimpse of 1970s-level service was a surprise.
Response from Macy's
Dear Customer, thank you for bringing this to our attention. We’re very sorry to hear that you haven’t received your order yet and understand how frustrating this delay must be. We kindly recommend contacting Macy’s Customer Service directly at 888-822-6229. Their team will be able to review your order details and assist you further. We appreciate you taking the time to share your feedback and hope this matter is resolved for you as quickly as possible. Thank you for your patience.
This review is from Premier Comfort Heated Textured Fleece Blanket, FullOnly 36 inches of heating coils
The blanket was 86 inches wide, but the heating section was only 36 inches! Two of us sleep in that bed! There was not enough heating section at all!
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Premier Comfort Heated Textured Fleece Blanket.
We are sincerely sorry to hear that the heating area of this blanket was so much smaller than the actual fabric size. We completely understand the frustration—when you purchase a blanket for a bed shared by two people, you expect the warmth to be shared as well. Finding that the "toasty" section is only 36 inches wide (less than half the blanket's width!) is a major letdown that defeats the purpose of buying a full or queen-sized heated blanket. We apologize for the disappointment and the cold nights this has caused you both.
You deserve a blanket that keeps everyone warm, and we want to help you with your return and finding a better alternative.
On average, customers rate the Firm/plush of this item as Firm.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Does Not Produce Heat
I purchased this Macy’s electric blanket expecting consistent warmth, but unfortunately it does not produce heat at all. The blanket powers on, but there is no noticeable temperature change even after extended use and trying multiple settings. I followed all instructions and confirmed the outlet and controls were working properly, so this appears to be a product defect. For an electric blanket, lack of heat defeats the entire purpose. Very disappointed, especially given the price and Macy’s reputation. I would not recommend this item unless quality control improves.
On average, customers rate the Firm/plush of this item as Firm.
Firm/plush
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Response from Macy's
Dear Customer, thank you for your feedback. We’re very sorry to hear that the blanket did not heat as expected, and we understand how disappointing that can be—especially since warmth is the primary purpose of an electric blanket. We appreciate you confirming that all setup steps were followed. We recommend contacting JLA Customer Service team at jlacs@jlahome.com or 866-456-8852. They’ll be glad to help with troubleshooting and warranty support.