04820 PopLite Hot Air Popcorn Popper
Product details
Web ID: 3027246Dangerous – Great Until It Caught Fire!
I was initially really happy with this air fryer. For about a year, it worked perfectly – easy to use, cooked popcorn evenly, and became a go-to appliance in my kitchen. Unfortunately, one night while using it exactly as I always have, it suddenly caught on fire. There was no warning – just immediate smoke. Thankfully, I was nearby and able to unplug it and put it out quickly, but it could have been a much more serious situation. I’m extremely disappointed and concerned that an appliance I trusted could fail so dangerously after only a year. Please be cautious if you own this model, and don’t leave it unattended while in use. A great product should never turn into a fire hazard.
Customer review from https://www.gopresto.com/
Works well, but popcorn is chewier than oil-popped
This Presto air popper has worked for years without a glitch, and I'm grateful for the healthy popcorn it produces. However, the chewy texture of the popcorn is not as satisfying as the crispier results you get with oil popping. It's fine for me, but I probably wouldn't use this popper to serve guests.
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
You're right. "Chewy" popcorn is a normal characteristic when using any hot air popper. It may give the perspective of being stale as well. To attempt to alleviate this, we suggest that you hydrate your corn prior to using. You perform this by adding 1 teaspoon per 1 cup of corn into an airtight container. Shake the container and refrigerate for 2-3 days to distribute the moisture evenly.
We ❤️ Popcorn!
I have had my Poplite Hot Air Popper for 25-30 years, and it still works! Raised my kids on it! 🍿
Recommends this product
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
I raised my kids on popcorn too! HA! Thanks for the review! We appreciate you chiming in.
Poor Plastic Quality
I bought this a while ago but recently just used it. I did four appropriate sized batches of popcorn in a row, without melting butter on top. After the fourth batch the butter container had melted and now I can't remove it. I am extremely disappointed.
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
We are sorry to hear the cover melted. We recommend a 10-15 minute cool down time between batches to avoid this issue. Give our Customer Service Team a call at 1-800-877-0441 so we can help you. We are available weekdays, 8-4 CT.
Not good
Un popped kernels fly out for an extended period before it begins to pop. It worked for two popping then it began to spew the un popped kernels. I am giving up on it
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
If you are using white or rice types of popcorn, they are lighter and will be tossed out of the popper. Yellow popcorn works best. You'll want to make sure you are using a full, level scoop of popcorn for best performance, as this popper operates by weight. However, we invite you to call us so we can discuss your popper with you. Call 1-800-877-0441. We're available weekdays, 8-4 CT.
Not as good as the presto popper we replaced
When operating popcorn maker, the kernels pop up and out of the chamber, UNTIL there are no longer any kernels that need to pop. Meaning that the last of the popped popcorn remains in the chamber and do not make it into the bowl unless we use oven mitts to hold the lid while tilting the popper. Sometime the popped corn lifts the lid and popcorn flies all over the kitchen. Also, when we unplug, it makes a quick whistling sound. This is not our first Presto popper, so we noticed something was wrong with this one right away. The first time we used it, we smelled smoke. Sent it in for review and Presto could not duplicate the problem. We had an electrician check the kitchen outlet and they are fine. Only a matter of time that someone burns themselves while handling the popper to get the popcorn into the bowl.
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
We are sorry to hear you are not happy with your popper. There can be a few unpopped kernels at the end of the popping cycle. This is normal and may not come out on their own. The cover will be hot as hot air from the popper will heat the cover as well. It's suggested to use oven mitts or hot pads when touching the cover, if you must. If you do, you should replace the cover back onto the popper right away so you avoid warping. It could be possible you slightly overfilled the popping chamber. When this happens, the air does not circulate well, popcorn may smoke and can leave a scorch mark. Try a LEVEL scoop of popcorn and see if you are successful with your popcorn. If not, call 1-800-877-0441 and ask to speak to the social media rep. We truly want you to enjoy your popper and we will do our best to help you out.
Smoking/ melting
We received one for a wedding present. Just using it for the first time a year later. The thing started smoking. Thought it was just because it was the first use. After trying again, I melted some plastic or something and started smoking like crazy. We have no idea who gave it to us. But pretty sure it’s broken😅
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
We're so sorry to hear this. Please call us at 1-800-877-0441 so we can help you. Have your popper handy so we can get some numbers off the bottom of the base and troubleshoot. We're available weekdays, 8-4 CT and are more than happy to help you!
Inferior product
I bought this 10 months ago and it just died. I dont use it too often so it is just an inferior product. I used it per the instructions ie. never fill more than the cup measure, no oil in chamber, rested it between popping if I ever made more than 1 batch which was maybe twice. My original popcorn popper (Popcorn Pumper brand) lasted more than 20 years and was still going strong but it had a crack in the lid so I bought this one. Very disappointed in this brand.
Customer review from https://www.gopresto.com/
Response from https://www.gopresto.com/
We are sorry to hear this! In the case that your popper was overfilled or used for consecutive batches, it will possibly smoke, and shut itself off. The popper will then need a 15-minute cool down time prior to operating again. Briefly plug the popper in now that it has cooled to see if you have any power. If not, kindly let us know. Please contact our Customer Service team Monday-Friday 8:00 am - 4:00 pm Central Time, by phone at 1-800-877-0441. We are happy to help you!