PureDry Mini Dehumidifier
Product details
Web ID: 10412808Fire hazard
I just bought this today and the adapter is overheating no matter what outlet it’s plugged into. Major fire hazard
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Tori, Thank you for your honest feedback! We’re sorry to hear about your experience with your PureDry Mini Dehumidifier and the inconvenience it caused. We take feedback like this very seriously. I want to assure you that we’ll look into this immediately. Please know that your dehumidifier is covered by Pure Enrichment's 5-year warranty, and we’re here to help make this right for you. If you’re willing, we’d appreciate the chance to learn more about your experience and resolve this for you as quickly as possible. You can reach us directly at (714) 668-0300 or help@pureenrichment.com. Thank you, Jessica Pure Enrichment Support
Happy with mini dehumidifier
I bought this mini dehumidifier more than two years ago, and it works great! I use it in my bathroom to reduce the humidity after a shower. I'm surprised how much water collects in the reservoir. It is quiet and has a sleek design.
Recommends this product
Customer review from Pure Enrichment
Noisy
Seems to work well however it is much noisier than expected. Purchased to run in a bedroom but it’s too loud and need to turn off at night.
Customer review from bloomingdales.com
It broke after 3 months
I bought this and was happy with it after 3 months of use but the condenser unit stopped absorbing water and it broke. During the time it was helpful to reduce the humidity in the bathroom after hot showers. I'm working with customer service and hoping they can provide me a replacement.
Recommends this product
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Felix, Thank you for purchasing our PureDry Mini Dehumidifier and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
Just does not pull enough moisture
Does not pull 10oz of moisture per day and the plug gets hot I'll never buy from this company again
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Crispy, Thank you for purchasing our PureDry Mini Dehumidifier and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
To small
To small for my room will upgrade to a bigger one, but it is quiet would be great in closet
Recommends this product
Customer review from Pure Enrichment
A MUST for Florida closets!
I needed a dehumidifier for my closet. This product is highly effective at keeping my clothes & bags humidity free. Takes up little space & is quiet! I liked it so much I purchased another! Recommended!!!
Recommends this product
Customer review from Pure Enrichment
Excellent customer service and products
Bought the 27 oz. Dehumidifier last year for the RV needless to say I contacted customer service we needed to replace ours but I had misplaced my purchase receipt and as a one time courtesy the are replacing it, the representative I spoke with was very respectful and helpful. I recommend products and customer satisfaction 100%
Recommends this product
Customer review from Pure Enrichment