PureRadiance Luxury Heating Pad
Product details
Web ID: 18685314disappointing
very disappointing: less heat on both ends and the difference between the 5th and 6th heat level is pretty extreme. I purchased a pure heating pad several years ago an it was great. this one isn't and i'm returning it.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi KAR.,\n\nThank you for sharing your feedback. We’re sorry to hear that your experience with the PureRadiance™ Luxury Heating Pad hasn’t met your expectations. The uneven heating and temperature jump you described are not typical, and we’d like the opportunity to make this right.\n\nPlease reach out to us at help@pureenrichment.com or 714-668-0300, and our team will be happy to troubleshoot or assist under our 5-year warranty.\n\nThank you,\nJessica\nPure Enrichment Customer Support
Fabulous Product!
This time I ordered one more Luxury Heating Pad for my grandson. I have been using my old Luxury Heating Pad for more than a year now and it it looks and feels the same way as I did on the first day long ago. I highly recommend it. I am a great fan of all "Pure Enrichment" products, many of which I have personally enjoyed and found of high quality and long durability.
Recommends this product
Customer review from Pure Enrichment
Everyone deserves this luxury heating pad!
I'm really pleased with the soft white color and softness. I love the 9 ft cord that I can actually use in my living room. It heats evenly, feels great!
Recommends this product
Customer review from Pure Enrichment
Feels nice, functions just okay.
Strong unpleasant smell!! It needs more heat range. All settings basically feel like the same level of heat, and not a very strong or satisfying level of heat. The material feels nice. The function needs major improvement. I could have spent less money on a better product, which is frustrating.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Mehh, Thank you for purchasing our PureRadiance Luxury Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
STOPPED WORKING
Product stopped working after only 3 months. Need a replacement.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Rosa, Thank you for purchasing our PureRadiance Luxury Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
Perfect size!
This is the perfect size heating pad for me. It is easy to use and apply to areas that need heat. It heats up quickly and brings comfort immediately. Very soft and cozy too!
Recommends this product
Customer review from Pure Enrichment
Great heat and SO soft!
I’ve had this heating pad for almost a year and I love it! It’s soft, heat settings are perfect, and the 2 hour shut off is so handy!
Recommends this product
Customer review from Pure Enrichment
Love this heating pad!!!
I was gifted this before a major surgery. It has been so helpful, comforting and soft!
Recommends this product
Customer review from Pure Enrichment