Purerelief Radiance Deluxe Heated Blanket
Product details
Web ID: 11267109Ratings & Reviews
7 customer images
Broke within a couple weeks
We literally just threw this blanket away today. Just stopped working after about 2 weeks of light use.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi HollyRF, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief Deluxe Heated Blanket and our customer service team will be happy to further address this. This heated blanket is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Customer Support
Brook went back for more
Had to of these. They both broke within three months. I’m back for more.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi John, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief Deluxe Heated Blankets and our customer service team will be happy to further address this. These heated blankets are backed by Pure Enrichment's industry leading 5-year warranty. Please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
Saved Me!
This blanket has been the ONLY thing to stop muscle cramping in my foot and lower leg, quiet my Restless Leg Syndrome, and allow my partner to sleep beside me with no blanket as he overheats when it’s freezing! I LOVE this blanket! ❤️❤️❤️ The only problem is getting out of bed in the mornings now. 😕
Recommends this product
Customer review from Pure Enrichment
Great features just love it.
I love it it's so warm. I have been wanting one for a long time.
Customer review from Pure Enrichment
Has Operational Issues
Figured I wait a few months before writing this review as most heated blankets tend not to last a full season. While this blanket still is operational it has developed a few annoying issues. 1.)There are very hot spots in a few areas of the blanket where the wires seem to come together in a circular fashion. 2.)Lower levels seem to be fine but one you get above 6 there are error issues. The high setting tends to always error out often and shut the blanket off completely. Would have loved to get a full winter season out of this blanket but I just don’t see it lasting.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Jeff, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief Deluxe Heated Blanket and our customer service team will be happy to further address this. Your heated blanket, like nearly all Pure Enrichment products, comes with an industry-leading 5-year (+2 with free registration!) Warranty. Please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
Save your money and time - terrible product
My husband purchased one for me about a year ago. It has had to be replaced 2 times so far. Three blankets in one year and the third just died too. It's just a blanket that I sit on the couch with, there should be no reason for them to constantly break. The company has been great with replacing them but how many times do you have to go through that process...in a year. Not worth the money, time or aggravation.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Jolyna, Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience caused by the defective PureRelief Deluxe Heated Blanket. We’d love to ensure your satisfaction and address any remaining concerns. Please don’t hesitate to reach out to us at (714) 668-0300 or email help@pureenrichment.com so we can make things right for you. We truly appreciate your understanding and the opportunity to improve your experience. Jessica Pure Enrichment Support
A Decent Electric Blanket
I wish it produced more heat & wasn't so slippery.
Recommends this product
Customer review from Pure Enrichment
I bought this less than 30 days ago and one panel won’t turn on. A little disappointing at this price point
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Tk92, We’re sorry to hear about the issue with your PureRelief Deluxe Heated Blanket and understand how disappointing this must be, especially given the circumstances. Please reach out to our Pure Enrichment Support team at (714) 668-0300 or email us at help@pureenrichment.com. We’d love the opportunity to assist you and make this right. Thank you for sharing your feedback, and we’re here to help resolve this for you! Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com