PureRelief Universal Joint & Muscle Heating Pad
Product details
Web ID: 10412799I had high hopes
I have OA in both knees and wanted a heating pad that hugged my knee. Most regular heating pads don't stay on the knee. I had high hopes for this but it is challenging to put on. The extra straps you see for the back don't work as well around the leg and rely on velcro. I have to put it on the highest heat to feel anything - with or without fabric between. I would not recommend for use on knees.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Uppitywmyn, Thank you for taking the time to share your feedback about your PureRelief Universal Joint And Muscle Heating Pad. We sincerely apologize that your experience hasn't been what you expected. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Pure Enrichment Support
NO HEAT!
It does not anywhere near hot enough. With no gel pack, it gets maybe lukewarm. With the gel pack in, it doesn't even get warm at all, the gel pack stays cool. Complete waste of money unfortunately.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Cole, Thank you for purchasing our PureRelief Universal Joint And Muscle Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
Great heating pad!
I love this universal heating pad, I love that I can use it as a heating pad or as cold therapy. I like that is very flexible to fit my needs.
Recommends this product
Customer review from Pure Enrichment
Item didn't get Hot ! Very low warm.
Response from Macy's
Hi Kerrie,
Thank you for purchasing our Pure Enrichment PureRelief Universal Joint & Muscle Heating Pad and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Great!
Received the universal heating pad last week and couldn't be more happier. I've been using it daily for knee and elbow pain. It's so flexible. The included gel pack to use with it is a bonus.
Recommends this product
Great Pain Relief
I bought this a couple of weeks ago and have been using it for pain on my elbow and the tight and warm sensations has greatly helped to decrease my pain. My only warning would be to be careful with the gel pack as it can be broken easily.
Recommends this product
Customer review from Pure Enrichment
Pure Pain Relief
Just received my universal joint and muscle heating pad . Started using it immediately. I have Advanced arthritis in both my knees . To have an item that offers both cold relief and heat is a life saver . Thank you and looking forward to long term relief.
Recommends this product
Customer review from Pure Enrichment
Outstanding product!
I’m so happy I purchased the Pure Relief Universal Joint and muscle heating pad. I had a total knee replacement several months ago and these cold weather months cause my knee to stiffen and become sore. The heating pad provides instant pain relief and soothes my aching knee. Thank you so much.
Recommends this product
Customer review from Pure Enrichment