59 reviews
External reviewer
4 months agoEverything from Pure Enrichment is outstanding.
Amazing product. So soft such helpful small things like a giant power button and extra long chord. Everything I buy from this company is wonderful.
Customer review from Pure Enrichment
64MAC
1 year agoDifficult to operate
Purchased and can’t get the heat to turn on at all.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service1 year ago
Hi Mitzi, Thank you for purchasing our WeightedWarmth Weighted Lap Pad with Heat and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
michaelt21
1 year agoproduct does not get warm at all. very unsatisfied. will return now.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service1 year ago
Hi Michael, Thank you for purchasing our WeightedWarmth Weighted Lap Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
Sherry
2 years ago from Utah
Verified PurchaserYes
Great buyb
Just what I needed — works great and just the right size
Helpful?
jackie
2 years ago from De
Verified PurchaserYes
My granddaughter she loves it
Heating pad
Recommends this product
Helpful?
Chris
2 years ago from Auburn, AL
Other occasion to buy:Nice Weight
Verified PurchaserYes
WARM
Love the color and the weight.
Recommends this product
Helpful?
Gina
2 years agoCustomer Service
I purchased the weighed heating pad and I was having a issue with the adapter and Customer service was very helpful and patient with helping answering my questions and resolved my problem with the product. I had a great customer service experience with them.
Recommends this product
Customer review from Pure Enrichment
Doesn’t even turn on
I was given this a gift a when I go to use it, it won’t turn on even after trying different working outlets and plugs. A complete dud.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Skyblue, Thank you for sharing your feedback. We’re sorry to hear that your WeightedWarmth™ Weighted Lap Pad won’t turn on. We’d like to help troubleshoot the issue. Please contact us at 1-657-275-3737 or by email at help@pureenrichment.com, and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support