Pure EnrichmentWeightedWarmth Weighted Neck and Shoulder Heating Pad
Product details
Web ID: 1868531058 reviewssorted by Newest
Not a balance design
The weight is too heavy and the heat is not hot enough. I wish the back was longer and the front 2 flabs kind of in the way! I'll try to return it.
Response from Macy's
Hi PurpleIris,
Thank you for sharing your feedback. We’re sorry to hear your experience with your WeightedWarmth Heating Pad wasn’t what you expected. We want every customer to enjoy their items, and we’d love the opportunity to help make this right.
Pure Enrichment products are backed by our warranty, and our team is happy to assist with replacements, tips, or guidance to get the best use from your product.
Please reach out to us directly at help@pureenrichment.com or 657-275-3737, and having your order details handy will help us assist you quickly.
Thank you again for letting us know, we appreciate the chance to help.
Thank you,
Jessica
Pure Enrichment Customer Support
Why I’ve Purchased 5 Pads and Refer All My Colleag
I am a long-time customer and brand advocate who has purchased five different Pure Enrichment products, including the WeightedWarmth. I have also referred four colleagues who now use this specific model to successfully manage neck and shoulder tension. When I recently experienced a minor power issue, Ann provided exceptional support. Her proactive and continuous communication to identify the problem and ensure I was taken care of was top-tier. It is rare to see a company back its products with such dedicated customer care. Highly recommend!
Customer review from Pure Enrichment
Chest Heating Pad
This heating pad is too short on the back side and too long on the front side. It does not heat up my neck at all (5'7 size S-M), it barely heats my back, but it is way too much heat on my chest, which I did not expect and trying to avoid.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Frankie, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your WeightedWarmth Weighted Neck and Shoulder Heating Pad and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
Great find!
My husband and I both love our weighted heating pad. It’s just the right weight.
Customer review from Pure Enrichment
Perfect gift
This is so comforting and soothing to my sore shoulders! I am a dental hygienist so it is great to have the weight forcing my muscles to relax! I even bought one for my boss! Thank you for this amazing product
Customer review from Pure Enrichment
Comforting.
Very effective for helping sore shoulders and neck.
Recommends this product
Customer review from Pure Enrichment
The weight is great.
The weight really helps to get the heat to my neck muscles.
Recommends this product
Customer review from Pure Enrichment
Shoulder weighted heat blanket
Great idea using your weighted heat blanket in a shoulder application. Too heavy for wife to utilize. Previous product by your company shorted out.
Recommends this product
Customer review from Pure Enrichment