Designed for travelers who like to pack a little bit more, this collection features a generous packing capacity, a number of pockets, and a bonus, large-capacity packing cube (excluding the Small Carry-On) to keep you organized. Plus, comfortable handling—with smooth-rolling wheels and a telescoping handle—make getting to your destination all the more easy.
After the first use, the telescoping handle stopped working.
The handle broke within six months of purchase. They sent me a new handle and an instructional video with 22 steps on how to remove the broken one and install the new one. It was too complicated for me, so I asked them for a voucher or something so I could have it fixed at a repair shop. The only two repair places they'd support were 90 minutes away, which means 6 hours of going back and forth. I paid myself to have it fixed at a shop in my neighborhood. To me, that's NOT a warranty.
If I could give 0 stars I would. I purchased this is for a trip and it actually broke before I even got to the airport to depart for my flight. I had to check a broken suitcase on a flight to Hawaii. How embarrassing and costly as I was forced to buy a suitcase for the return trip.
The telescoping handle broke in the closed position -- right when I was walking out the door. I got to carry it the whole weekend. It was less than six months old. Still waiting to hear back from the manufacturer if they're going to repair or replace it, since it has a 10-year warranty.
i bought the first one which broke the first time out. It naturally tipped over and the extended handle hit the airport floor. The handle would no longer retract after insertion. I returned it and tried another identical one. Same thing happened! No joke. Once this happens, you're carrying it around your whole vacation. DO NOT BUY even if you it's cheap. The mechanism is completely riveted and heat-staked in place. It cannot be repaired. You'd have to break the silver top half of the handle to access the broken lever underneath. I know. I wasted the time to try.
This luggage is very deceiving. This size luggage is NOT a carry on. Most airlines allow you up to 22 inches to be considered a carry on. when you advertise 21 " Carry on spinner. Inside of luggage is 21". Outside of luggage is 24". This NOT carry on. I want a refund!!!
Similar to the Cabrillo, but this one only has one zipper on the side.. I wear size 3, M.. so I can fit 3 jeans, 1 short, 4 blouses, under garments, small crossbody bag, pair of shoe, toiletry, make-up bag and still have little of space available, just perfect size for personal bag.
Haven't used this luggage yet but I readily liked it wh6it git delivered. I wish I could have got it in 28" but all the same it feels quality and light weighted so that's good. Can't wait to use this.