RoborockF25 RT Cordless Wet Dry Vacuum Cleaner, Lightweight Floor Washer with 20,000 PA Suction Power,Self-Cleaning & Drying, Edge Cleaning
Product details
Web ID: 21875309Error code with no fix
Was gifted this and it didn't last long before it started throwing a code stating the dirty water line was clogged and it is clear of any debris you can see through it
Customer review from us.roborock.com
Response from us.roborock.com
Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,
Stopped Working after 2 Months
Worked well but stopped working after two months. Looks like one of the charging contacts on the base shorted. I’m in the process of finding a box to be able to send back for repair but what a pain after two months of only weekly use.
Customer review from us.roborock.com
Response from us.roborock.com
We're sorry to hear about the charging contact issue and the inconvenience with the repair process after such short use. This is certainly not the experience we want for you. We take product reliability seriously and are here to help resolve this promptly. To assist you efficiently, please check your message inbox—our support team has just sent you a private message with specific instructions and assistance for the repair process. Thank you for your feedback, and we appreciate the opportunity to make this right for you.
Impressed
I'm actually impressed with this, it was easy to assemble and cleans very well. Self clean mode is incredible though a little loud but it really does self clean. The dirty water tank in the only down side it could be better but every other feature is great.
Recommends this product
Gamer Changer!
Game changer for our house. I've had the mop/vac for a few months now and we use it almost daily. We have 7 people in our home and with lots of foot traffic. It has significantly helped in keeping our hardwoods nice and clean!!
Recommends this product
Customer review from us.roborock.com
Love my Roborock
I’ve had my Roborock now for 4 months and everytime I use it - I’m even more pleased with my choice. Does an excelent job cleaning my floors in a short amount of time. Love the design that preventshair from wrapping around the rollers - genius. Handsdown the best feature and why I went with Roborock vs Tineco.
Recommends this product
Customer review from us.roborock.com
🫵
I'm going to break my Macy's card now. I'm really upset. I've had it for over 30 years.
a very good vacuum mop
roborock F25 RT Vacuum MopI just bought this item, and I couldn't be happier with it! It was quite straightforward to use right out of the box; there was no need to set anything up or lift anything heavy. It is quite light, which is one of the best things about it. I can easily carry it around the home and move it around without breaking a sweat, even up and down the stairs. The self-propelled feature is what really makes this product stand out. It almost moves on its own, which makes cleaning easy and even a little fun! This is quite beneficial when you have to cover a lot of ground or work on different types of floors. The ability to clean and dry itself is another great feature. It saves a lot of time and makes the whole maintenance procedure easy. You don't have to bother about cleaning up after each use because the machine does it for you, which maintains it working well over time. The product is of high quality overall. It feels like every part is well-made and will last. It doesn't feel cheap or weak at all. The features are not only beneficial, but they also work well together, which makes it a good mix of new ideas and old ones. This product is wonderful in every way: it's easy to use, has smart features, and works well. I strongly suggest you try this one if you're a busy mom, a pet owner, or just someone who likes smart design. It's changed everything about my routine!
Recommends this product
Customer review from us.roborock.com
quit
Have used for 4 weeks and the self clean roller quit. You should send out extra boxes for the return of these defective items.
Customer review from us.roborock.com
Response from us.roborock.com
Hi, We are so sorry to know that there are issues with your robot vacuum. We notice that our support team is now helping you with the issue. Please don't worry. Thank you