Saros 10 Robot Vacuum and Mop, 3.14 inches Ultra Thin Design, Auto Mop Detachment, 0% Hair Tangling, 22,000 Pa Suction Power and 10-in-1 Dock

Shipped and sold by Roborock Technology Co.
4.8 (88)
$1,699.98
Color:No Color

Product details

Web ID: 21108858
The Roborock Saros 10 is not just a robot vacuum—it s designed to redefine home cleaning. At just 3.14 inches, the Saros 10 boasts the thinnest profile ever in a Roborock vacuum. Its ultra-slim design allows it to clean where other vacuums can t, effortlessly gliding under low furniture and hard-to-reach spaces. The magic continues with the RetractSense Navigation System, an intelligent guidance system that adapts to your home s unique layout. This technology dynamically adjusts to obstacles and ensures thorough coverage of every room. For even more versatility, the Industry-First AdaptiLift Chassis enables it to cross obstacles up to 1.57 inches (4cm) high, seamlessly transitioning from hard floors to rugs and thresholds. Whether you have pets, long hair, or both, the Saros 10 ensures 0% tangling, so you can spend less time on maintenance. Paired with its powerful 22,000 Pa suction, it provides deep-cleaning performance to lift dust, debris, and allergens from every surface.

  • Product Features

    • The Thinnest Roborock Ever: 3.14-Inch Design. At just 3.14 inches, the Saros 10 s ultra-slim design reaches under low furniture and into tight spaces that other vacuums can t. Say goodbye to dust and debris hiding under beds, sofas, and cabinets.
    • 22,000 Pa Suction Power. Experience powerful cleaning like never before with 22,000 Pa suction. The Saros 10 delivers deep cleaning on carpets, hard floors, and every surface in between, effortlessly capturing dust, debris, and allergens.
    • RetractSense Navigation System. The retractable LDS and RGB camera collaborate for optimal Dirt Detection. The top-mounted ToF sensor smartly adjusts the LDS height, maintaining a 100° viewing angle even in low-light and tight spaces.
    • Industry-First AdaptiLift Chassis. Tackle thresholds, rugs, and uneven floors effortlessly with the AdaptiLift Chassis. This advanced feature allows the it to climb obstacles up to 1.57 inches, ensuring uninterrupted cleaning across all floor types.
    • 0% Hair Tangling. The DuoDivide Anti-Tangle Brush is equipped for versatility and efficiency, handling hair and debris easily. It features a retractable anti-tangling side brush and a lifting anti-tangling side mop for complete edge and corner coverage.
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Imported
    • Request warranty information

  • Product Dimensions

    • 16.1*17.4*18.5inch
    • 36.38

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

4.8/5

88 star ratings, 87 reviews

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87.5% of reviews have 5 stars
77
9.1% of reviews have 4 stars
8
1.1% of reviews have 3 stars
1
0.0% of reviews have 2 stars
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2.3% of reviews have 1 star
2

21 customer images

  • It cleans floors and carpet equally well.
87 reviews
Kadence O.
2 months ago

Almost Immediate Warranty Claim

We had this vacuum for 2 weeks before being to file a warranty claim due to the communication sensor affecting its ability to empty the dust bin or wash the mop - an issue that we found was extremely common after getting to find solutions online. Also, does not communicate with whatever assistant you use (e.g. Google) as advertised. Very buggy... should have been held off for release until these issues were resolved.

Customer review from us.roborock.com

Response from us.roborock.com

Roborock customer service2 months ago

Hi, We are sorry for the issue with your robot vacuum. This robot can work with Google Home and Alexa. If your robot can't work with that. please contact our support team for help. Regarding the dock station issues, we notice that our support team is now helping to replace the device for you. Please pay attention to your e-mail for the follow-up. Thank you.

bert16
2 months ago

I love this vacuum!!!

I have a very large and furry Bernese Mountain Dog, so have a robot vacuum on each floor. I specifically bought this one to replace a very new Roomba that I wish I hadn't left unopened for months before finding out it was *awful*. The Saros 10 was super easy to setup; and it does an excellent job of cleaning up all the fur that the Roomba just left in clumps. The fact that it both vacuums and mops (and knows where to do both) is life-changing... my other Shark robots on the upper two floors require me to swap out parts to mop. I have already recommended this robot vacuum to a friend and will eventually replace the other two upstairs vacuums with this or another Roborock. Can't recommend more highly!

Recommends this product

Customer review from us.roborock.com

Keef
2 months ago

Works great and is reliable

I’ve had room a since the beginning and upgraded often. This unit outperforms and outsmarts the latest. The low maintenance is great.

Recommends this product

Customer review from us.roborock.com

Rocky Rocks
2 months ago

Simplify life

Never having a robot vac before, we didn't know what to expect. What we got was a clean house with very little effort. The app is simple to use, the vac/mop performs great, and even the occasional cleaning of the unit is no big deal. We are very pleased with this purchase!

Recommends this product

Customer review from us.roborock.com

Erik
2 months ago

No hair tangles

I give this system a solid 4 out of 5 stars. Pros: No more pet hair tangles. I'm not having to unjam the main brush daily due to pet hair being caught in the rollers. No fighting with clean/dirty water with the Refill & drainage System! The AI does extra on dirty places identifed. cons: This system seems to have taken a step backwards on the AI auto detect system. With its ability to lift itself up a some it now trys to do weird stuff. I have some desks with extended horitzontial legs. The robot loves to high center itself on it. I had to setup no go zones so I don't have to save the it daily. My previous version would just bump and move on. This one oohh no it goes I can get over it, and quickly hi-centers itself and screams for help. It also does this with my office chair too, it loves to get stuck instead of just Identifying a chair like the previous version and just avoiding it.. Its AI needs some love. If the lighting is poor or extra shadowed it will run over dog accidents and smear it around. While the previous version would do this sometimes. This one has a higher frequency of doing it. I'm guessing its cause the AI thinks its extra dirty and/or its an obstical it can get over and then smushes the mess. Again the AI needs some love.

Recommends this product

Customer review from us.roborock.com

Laura1990
3 months ago

Bad

Do not recommend at all. I upgraded to this one because the 8 wasn't cleaning, it would drag the trash to the carpet. This roborock s10 was worse. The battery dies in the middle of the cleaning, and wouldn't return to the dock to charge. It would "get stuck" in the middle of the living room, but nothing was around it. I had to reconnect the roborock to the app just so I could use it. And finally, it just didnt charge at all. I had to return it. Very disappointed since this was a recommended robot vacuum. not worth the money at all

Customer review from us.roborock.com

Response from us.roborock.com

Roborock customer service3 months ago

Hi, We are so sorry to know that there are issues with your robot vacuum.in this case, we are willing to help to resolve the issues. Please contact our support service team

Rob
8 months ago

Great robo vacuum

Great robo vacuum!! The roborock vacuums and mops well and the mobile application is very friendly to clean specific areas or rooms. Flawless navigation around obstacles and easy mapping.

Customer review from us.roborock.com

Rodney75
8 months ago

Awesome vacuum and mop meets and exceeds all expectation.

We had a robot vac before, but nothing to this caliber. How it lays out your house and doesn’t touch anything. It’s not supposed to make this a top-of-the-line back and mop. Set it and forget it.

Recommends this product

Customer review from us.roborock.com