Streaming Stick
Product details
Web ID: 6670036The good and the bad.
I've been using Roku stick for about a year now and one thing it does is very annoying is after a couple hours it just cut you off out of the program. The good is many free apps and programs
Recommends this product
Customer review from roku.com
Send me
My activation link expired… instructions read resend…where is resend? Nowhere I can find and no one to help.
Customer review from roku.com
Response from roku.com
Hi Jeriann, we'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate
Tv won’t connect to wifi
I bought a roku tv less than 2 months ago and even though the connection says excellent the tv won’t connect. I have to unplug the tv for it to connect. I’ll never buy this brand again
Customer review from roku.com
Waste of money for the hassle
I bought this for ease of use and it sucks. Its just blinking and Prime video is no longer available and today it just stopped working.
Customer review from roku.com
remote WAY TOO TOUCHY!
Slightest unintended touch or bump of the remote control and it switches apps, goes to home or powers off. I have to locate and isolate the remote even if I am using a different input such as over the air antenna with its own remote. If someone left the Roku stick remote is out of view next to a pillow on the couch and I shift position or get up and even nudge that cushion ROKU shanghais my TV and switches to ROKU and I miss part of the show I am watching. Besides THAT overly touchy remote control design flaw I am extremely happy with the great variety and selection of content. It was simple to set up. It was a bargain price. Easily everything it was advertised and more 1 I gave 2 stars because the otherwise 5 star rating it deserves is greatly offset by nearly weekly tormenting me to nearly stomp the remote into a thousand pieces.
Customer review from roku.com
Overheats and has to be unplugged!
After having my Roku for a few years I had to purchase a new Samsung tv series 7. Now my Roku overheats every day and has to be unplugged for hours and then you have no tv! I guess I have to buy a new Roku!’
Customer review from roku.com
Response from roku.com
Hello, thanks for your feedback. If you are receiving an on-screen error message indicating that your player is too warm, we invite you to visit: go.roku.com/tempcheck. As a reminder, you may want to try finding a cooler location for your Roku player. For example, avoid placing the unit in direct sunlight, or inside a cabinet (or other enclosed space). Similarly, avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers, as these also tend to emit heat. You could also try moving your player further away from your TV by installing an extension cable—we offer them for free for Streaming Stick customers here https://my.roku.com/hdmi. If your issue persists, please send us an email at support.roku.com/contactus so we can help. Roku Customer Advocate
Keep taking my money after canceling service
I cancel last year and Roku keeps taking my money!!!
Customer review from roku.com
Response from roku.com
Hello! We're sorry to hear that you're having trouble. Have you had a chance to reach out to our customer support team? Visit support.com/contactus to connect with an agent. In the meantime, we have a few tip that may also help! Visit us online to learn more about how to cancel a channel subscription: https://support.roku.com/article/208756478. We hope this helps! Roku Customer Advocate
I need help
If my roku stick keeps overheating and it is now ruined my projector. I'm trying to find support and cannot find it so I figured this is the next best thing please reach out to me to resolve this issue
Customer review from roku.com
Response from roku.com
Hello, thanks for your feedback. To resolve an overheating error message, we invite you to visit: go.roku.com/tempcheck. You may want to try finding a cooler location for your Roku player. For example, avoid placing the unit inside a cabinet or other closed space. Avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers. You'll also want to avoid placing the device in direct sunlight. If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist you directly. Roku Customer Advocate