Rope Chain 20" Necklace (1-3/4mm) in 14k Rose Gold
Product details
Web ID: 2868713Great Black Friday Find
This came as described
Broken first time wearing
Chain broke on the first time wearing it
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Needs a lobster clasp.
The chain was okay, but I didn't realize it didn't have a lobster clasp. I have a hard time fastening chains that don't have a lobster clasp so I returned it.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
don't buy it
it broke in a week, never buy another chain from macys
Response from Macy's
Dear Valued Customer, Thank you for your interest in the Rope Necklace. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Returning
I like the width, but I am returning because the clasp looks weak. I don't want to lose my pendant.
Bad Quality
Broke in less than 24 hours, not good quality. The clasp was faulty and the chain broke in two pieces while trying to add a charm.
Broke easily
This was a BEAUTIFUL necklace! Rose gold is very pretty and eye catching. I ordered my necklace online April 5th....received my package April 11th...my necklace broke April 19th. Customer service was really great with sending me a replacement. All I had to do was return the broken necklace to the store. Hopefully this chain doesn't break.
Smhh
Links break very very very easily! Dont waste your money here , cheap