DG8624U1 Perfect Steam Pro
Product details
Web ID: 11502965started leaking water from the iron
i got this on 09/02/2025. was very happy till it started blowing water instead of steam. when i reach out to customer care they are not replacing the it with new one and asking for 35% restocking fee. i will not recommend this.
Customer review from rowentausa.com
Serious Safety Issue with Steam Trigger
I’ve been a loyal Rowenta fan for 30 years. When their products work, there’s nothing like them. This is my fourth Rowenta (third steam station), and I love that it’s refillable while in use. The 400 steam holes also make a big difference from older models. However, this unit has a serious safety issue. The steam trigger seems to have a mind of its own—sometimes it won’t release steam at all, and other times it activates on its own. Several times, I’ve had the iron lifted while adjusting fabric, only for the steam to suddenly blast out with no way to stop it. I’ve burned myself more than once and can no longer use this unit safely. I am concerned that the quality is starting to go downhill with Rowenta products.
Customer review from rowentausa.com
Response from rowentausa.com
Hi Jack, We’re so sorry to hear about your experience and truly appreciate your loyalty over the years. What you described isn’t the performance or safety we expect from our products. Please contact our Consumer Care team at 1-800-769-3682 with your model details so we can help resolve this right away. – The Rowenta Team
Powerful and easy
Very powerful. Almost like ironing with this machine.
Customer review from rowentausa.com
A Great Product!
A Great Product! A Great Product! A Great Product! A Great Product!
Recommends this product
Customer review from rowentausa.com
Love the iron
The cork is makes the iron looks cheap. It would be nice to have an option.
Customer review from rowentausa.com
Defective out of the box
Unfortunately my iron was DOA. After turning it on the first time, I was met with a blinking red water light and the power immediately switched off. The sole plate never got warm either. Funny thing is I bought this iron to replace my 3 year old pro steam model since the boiler stopped working on that model ( heat works, but no steam). I'll be returning this new model and trying another company.
Customer review from rowentausa.com
Steam Iron You’re Gonna Love!
Nice and portable. Very effective steam. Lightweight. Uses tap water!
Customer review from rowentausa.com
Iron Review
I have had one before - approximately 10 yrs ago and had nothing but problems, leaking. You had replaced it once and still the same problem. This one I saw at a Retreat and they said they had no problems...so I am trying again. So far and really really like it!
Customer review from rowentausa.com