SteamForce Pro 1850-Watt Smart Steam Iron
Product details
Web ID: 19912456No complaint, extremely satisfied.
Beyond Excellent. This Iron should last me a life time. I plan on buying two more as gifts.
Lasted ten months!
I bought this in December 2024. I used only tap water and emptied it after each use. It now leaks, and by “leaks” I mean the water pours out of the side and puddles on the ironing board. That was the first problem. Now, even at the highest setting, it is barely warm. What the heck happened to the once great company?! Tip: Search estate sales and thrift stores for an OLD iron from a time when irons actually got hot because people didn’t sue companies for nothing!
Customer review from rowentausa.com
Used order
Received order that was delivered in a smashed box this was a use box that some one sent back.
Response from Macy's
We’re very sorry your order arrived in that condition. That’s not the experience we want for our customers. It sounds like the issue may have occurred during shipping—please contact us at 1-800-769-3682 so we can investigate further.
    
excellent steam iron
Rowenta iron produces an abundance of steam has considerable weight and is very smooth on fabrics. Well built and very comfortable to handle.
Recommends this product
Response from Macy's
We’re glad the iron is living up to your expectations. Performance is always our goal.
    
bad iron
Very bad iron Macys sent a used item to m
Response from Macy's
We’re very sorry to hear about your experience. That’s not the performance you should expect from a Rowenta steam iron. Our team would like to understand what happened and help make this right—please contact us at 1-800-769-3682 for assistance.
    
Horrible
Bought this as an emergency since my Silver Star Gravity steam iron stopped working. Read all reviews that it was a great say it was a iron but in reality it’s HORRIBLE… it takes FOREVER to iron one piece of garment. If you’re looking for a good steam iron, I recommend the Silver Star Gravity. Will be returning this next week when I get back from my trip.
Response from Macy's
Hi Ailin - we’re sorry to hear your iron hasn’t delivered the performance you expected. That’s not the experience we want for our customers. We’d appreciate the chance to learn more and help—please contact our team at 1-800-769-3682 so we can assist you directly.
    
Best Iron ever
Great Iron lots of steam in no leaks.
Recommends this product
Very good quality
Very nice iron. Low heat is low and high is very high. Stream is fantastic.