Ruby (1-1/5 ct. t.w.) & Diamond (1/20 ct. t.w.) Openwork Teardrop Drop Earrings in 14k Gold-Plated Sterling Silver
Product Details
Web ID: 10150658Worst Shopping experience ever.
Worst Shopping Experience I've ever had. Paid maximum shipping to get gere for a special event, and my item never left the warehouse. I called to cancel-they said it was cancelled and I'd have to wait 16 days for a refund. then got a notice over 2 weeks later saying it had shipped.
Inferior customer service after procuring earrings
This is the second time that I have had an issue with the backings of the earrings being different. As a result, having different backings for the aforementioned does not hold them in place. Are earring backings that difficult to ship a paying customer the same kind of backing?
Good looking earrings
Nice earrings
small
these earring are very small. I was disappointed about the size. They are perfect for a kid.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Macy's Ruby & Diamond Openwork Teardrop Drop Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Beautiful
These earrings are not only beautiful but elegant. I would even dress them down to get more wear out of them.
Recommends this product
Interesting ruby - buyer beware
The rubies are not even close to being clear. Very cloudy and more pink than red. Also the post on one earring is black like it was burned? Anyhow I love the design, so I'm keeping them, and the price was very good. Maybe someday I'll have the rubies replaced with a better quality ruby.
Recommends this product
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Certified Ruby and Diamond Teardrop Earrings. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Too tiny, have to return
The stone is too tiny for me. So I have to return it.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Certified Ruby and Diamond Openwork Teardrop Earrings. We understand the size was not what you were looking for. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy's Customer Service
Love it!
Very pretty! Really like them and they match my ruby ring very well.