Macy'sRuby (1-1/5 ct. t.w.) & Diamond (1/20 ct. t.w.) Openwork Teardrop Drop Earrings in 14k Gold-Plated Sterling Silver
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Product details
Web ID: 1015065812 reviewssorted by Newest
Zach G
2 months agoVerified PurchaserYes
Poor quality
The settings feel very cheaply made, and the stones I got were of terrible quality. I understand that this item is not the last word in luxury jewelry, but I think I've seen nicer examples at Claire's for a hundedth of the price.
Helpful?
anonymous
2 years agoVerified PurchaserYes
Worst Shopping experience ever.
Worst Shopping Experience I've ever had. Paid maximum shipping to get gere for a special event, and my item never left the warehouse. I called to cancel-they said it was cancelled and I'd have to wait 16 days for a refund. then got a notice over 2 weeks later saying it had shipped.
Helpful?
MR
2 years agofrom San Diego, Ca.
Verified PurchaserYes
Inferior customer service after procuring earrings
This is the second time that I have had an issue with the backings of the earrings being different. As a result, having different backings for the aforementioned does not hold them in place. Are earring backings that difficult to ship a paying customer the same kind of backing?
Helpful?
Gke888
3 years agofrom NY
Verified PurchaserYes
Good looking earrings
Nice earrings
Helpful?
Aida
3 years agosmall
these earring are very small. I was disappointed about the size. They are perfect for a kid.
Helpful?
Response from Macy's
7423 years ago
Dear Valued Customer, Thank you for your interest in the Macy's Ruby & Diamond Openwork Teardrop Drop Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Pattie
3 years agofrom San Diego, CA
Verified PurchaserYes
Beautiful
These earrings are not only beautiful but elegant. I would even dress them down to get more wear out of them.
Recommends this product
Helpful?
Gina
5 years agoInteresting ruby - buyer beware
The rubies are not even close to being clear. Very cloudy and more pink than red. Also the post on one earring is black like it was burned? Anyhow I love the design, so I'm keeping them, and the price was very good. Maybe someday I'll have the rubies replaced with a better quality ruby.
Recommends this product
Helpful?
Response from Macy's
7425 years ago
Dear Valued Customer, Thank you for your valuable feedback about the Certified Ruby and Diamond Teardrop Earrings. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Tiny
The earrings could be better if it was made bigger. This really fits a little girl. I wish they would have a survey on who majority their buyers are and hoping it is grown ups not little girls.
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy