Adirondack 134 Gray and Yellow Area Rug Collection
Product details
Web ID: 10000128love the color combination
Needed a rug to break up the blandness..and then a one did
Recommends this product
WORST PURCHASE EVER
the color in the picture is not it's true color. it's not gold, it's yellow. I gave it away.
Response from Macy's
Thank you for your review. We’re sorry that you're dissatisfied with this product. We strive to assure that only top-quality products carry the Safavieh brand. We do our best to identify the colors of every product as accurately as possible but there can be instances when color variations lead to subjective interpretations of particular color tones.
Response from Macy's
We are sorry to hear that you're disappointed with your purchase. We will work to ensure colors are accurately depicted in images. Thank you for your review.
Extremely thin and not good quality.
Response from Macy's
Thank you for your review, we are sorry to hear that this rug was not to your standards. It is our sincere hope that you're able to find a suitable replacement that works for you.
Quarter inch thick
Was not the thickness as stated. Very thin
Response from Macy's
Hello Allan,
Thank you for informing us of the pile height. The correct pile height is 3/8".
Rug review
Great rug at a great sale price
Response from Macy's
Thank you for your positive review! We’re glad to hear that you are happy with your purchase. We thank you for your positive feedback and we hope that you will consider the Safavieh brand in the future!
Poor quality
Beautiful abstract rug but did not open up from the folds!
Response from Macy's
We apologize that you've experienced this issue with your rug. We recommend reverse rolling to allow fibers to return to their natural state. Thank you for your review, we hope this helps!
Disappointed
I previously wrote a review but it was not published. The colors of the rug are beautiful, quality was ok, BUT the folds DO NOT COME OUT. I have had this runner for 2 months, and used double back tape to secure it to the floor. This after back rolling when I removed from the package, and left it this way for a few days. Two months later there are still visable folds. I will keep it, but would not purchase again.
a 2nd
I believe this rug was used. Fold marks will not come out. At the edge of one side the rug has a glue-like finish on it.
Response from Macy's
Thank you for your feedback and we're sorry that your rug has creases. A few solutions that help to reduce creases are 1) Back rolling/reverse rolling the rug. Unroll the carpet and roll it up again in the opposite direction. To keep it secure, place heavy furniture on the rug while back-rolled/reverse-rolled to keep it from unraveling. (Leave it back rolled for 1-3 days). 2) Vacuum over the creases. 3) Brush the pile in the correct direction. 4) Place the rug on a hard flat floor instead of a carpet while it relaxes. (1-2 weeks). For more suggestions, please see here: https://safavieh.com/rug-care-and-cleaning. We appreciate your feedback.