Safety 1stBaby Turn and Go 360 DLX Rotating All-In-One Convertible Car Seat
Product details
Web ID: 16681412117 reviewssorted by Newest
Turn and go is the only good thing about this seat
This is the most complicated car seat ever and now its jammed up! The car seat wont come up for me to latch the seat belt into place. This seat is also extremely heavy and hard to move from one vehicle to another. It will not even strap right into a car with the way the seat it we had to go buy another car seat. We bought this about a year ago and have barely used it due to being so frustrated with trying to get it latched right! The only good thing about the seat and why i gave it a 2 was the swivel part is amazing and makes it easy to get the child in and out! Very disappointing!
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thank you for taking the time to share your experience with us. We’re sorry to hear how frustrating the seat has been to use — especially with the installation difficulties and the mechanism becoming jammed. A car seat should feel secure, intuitive, and convenient, and we understand how disappointing it is when that isn’t the case. We’re glad to hear the swivel feature has been helpful, but we’d really like the opportunity to address the issues you mentioned. The challenges of getting a proper installation are not what we want for our customers. If you’re willing, please reach out to our Consumer Care Team with your product details so we can troubleshoot the jammed mechanism and explore options to make this right, whether that’s replacement parts, a replacement or another appropriate solution.
Broken safety wires.
I have had my carseat for at least 7 months. I just took it out of my car today and when flipping it up to un buckle it. The wires holding it in place broke off causing the seat to detach. I have never had any issues with this seat actually really enjoyed it. Up until today, I have tried to reach out to get a replacement or figure something out with it. Absolutely no response, the website is making me register the seat after its already been registered. I am beyond frustrated with this seat for the amount it coasts.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
We’re so sorry to hear about your experience and understand how frustrating this must be — especially after having a positive experience with your car seat until now. This definitely isn’t the level of quality or service we aim to provide. Please reach out to our customer service team again at 1-800-544-1108, and include your contact details, proof of purchase, and any photos of the issue so we can assist you as quickly as possible. Thank you for bringing this to our attention — your child’s safety and your satisfaction are our top priorities.
Easy Breezy
I bought this about two weeks ago and I’m in love. Easy installation! The rotating is obviously a great purl. My baby was balling every time we went somewhere in his infant one. Now it makes going somewhere a breeze! What’a game changer!
Recommends this product
Customer review from doreljuvenile.com
Not worth the money
Bought this about a year ago, and if I had to do over again, I would NOT buy this car seat. It is very hard to turn. I hate the cup holders, they constantly come out and do not stay put, I have now lost both of them and from what I have researched you cannot buy replacement cup holders. We are looking for another convertible car seat for our next child and I will not be considering this one especially with the price of it!
Customer review from doreljuvenile.com
Not the best car seat
I bought this car seat 1 year ago it has given me problem. When I try to rotate it gets stuck or it locks so I'm not able to rotate it. That back of the car seat has a plastic cover that is dirached from the car seat so it has like a crack and I always get my finger stuck in there it's very frustrating. I would rate it a zero if I can.
Customer review from doreljuvenile.com
Baby So Comfortable
I went through 4 car seats where the padding flattened so quick and was extremely uncomfortable for my 1 year old but as soon as I put him in this turn and go he fell asleep in 5 minutes, the straps were easy to adjust and the car seat was super easy to install.
Customer review from doreljuvenile.com
Safe Car Seat
The Safety 1st Turn and Go 360 AIO Car Seat impresses with its sleek and modern design. The aesthetic appeal is undeniable, with a range of color options that can seamlessly blend into any car interior. The materials used feel premium, ensuring both durability and comfort. The overall build is robust yet stylish, making it a standout choice among all-in-one car seats. The 360-degree spin feature is a game-changer. This innovation significantly eases the process of loading and unloading the child. No more awkward angles or straining to get your child in and out of the car seat. The rotation is smooth and effortless, allowing parents to turn the seat towards the door for easy access. This feature alone makes the Turn and Go 360 a top contender in the all-in-one car seat market. Installing the Turn and Go 360 is straightforward, thanks to the clear instructions and intuitive design. Adjusting the car seat as your child grows is equally hassle-free. The harness and headrest can be modified with one hand, without the need to rethread the straps. This convenience is particularly beneficial for busy parents who need to make quick adjustments. The feature that stands out the most is undoubtedly the 360-degree rotation. It adds a level of convenience and practicality that is hard to beat. Additionally, the seat’s high safety ratings provide peace of mind, knowing that your child is well-protected. The plush padding and breathable fabric ensure a comfortable ride for your little one, even on longer journeys. The fact that this car seat can grow with your child from infancy to the booster stage adds tremendous value, making it a worthwhile investment. My reason for dropping the review to 4 stars is my child seemed to be a little uncomfortable in the car seat at first. It lays back a bit but I think she is now used to it. Thanks to Stellar Product Testing Panel for allowing me to test this product!
Customer review from doreljuvenile.com
Response from doreljuvenile.com
We are beyond grateful for your incredibly glowing, objective, thorough, and insightful review! If you have any questions or concerns pertaining to your product, please do not hesitate to contact us at 800-544-1108.
Wouldn’t recommend
The screws are coming out of the plastic. The plastic is wearing. We’ve only used it about a year.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thank you for sharing your experience, this is definitely not what we want to hear. This is not expected performance. Please stop using your car seat and contact our Consumer Care Team at 1-800-544-1108 as soon as possible so we look into this for you.