Easy Install Décor Tall & Wide Gate
Product details
Web ID: 685413626 reviews
Tall and wide; the latch disappoints over time!
The latch is the weak point - it lasted about two years before the plastic guts broke and we had to purchase a new gate. It's the only gate we've found that's wide and tall enough to keep our pets on the correct side of it and it's easy to install so we're fans, but would like better quality and durability on the latch mechanism.
Recommends this product
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We are elated that the gate is the perfect fit to keep your pets out of the spaces you desire. We are disheartened that the latch mechanism faltered. We would love an opportunity to make it right. Please contact our Consumer Care team at 800-544-1108 and we'll address this issue with the appropriate care it deserves.
Made Differently, not happy.
I just received 3 of these gates and the gates are poorly made. These unlatch way too easy, my last one felt like the handle was hard to open and the ones I just got makes it feel it is made out if cheap plastic. I was using these to keep my autistic grandchildren safely in their rooms but now I am not so sure if I want to keep them
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We would like to express our sincerest apologies for the gate falling short of your expectations.
Great height, pressure mount works well but sticky latch
This works well. I like how tall it is, perfectly at elbow height for myself. Only thing wrong is that the latch mechanisim gets stuck after a bit of use. I've tried opening it to fix it and it will work for a couple of times then go back to being stuck.
Customer review from doreljuvenile.com
Nice looking!
Very attractive and easy to install
Customer review from doreljuvenile.com
Great Product will buy again
Love the look of this gate. Did a lot of research and most were big and bulky. I have narrow halls so did not want something that was huge. Easy to install and remove if needed.
Customer review from doreljuvenile.com
Best gate ever
Pretty and functional
Customer review from doreljuvenile.com
Latch quit working
We bought this gate to keep our White Golden Retriever puppy off the carpet. The latch became difficult quickly, hard to make the top and bottom depress at the same time. Lately it has become almost impossible. Now we are trying to figure out what to do because the gate cost too much to exchange. Not something I can recommend.
Customer review from doreljuvenile.com
Good when it works
I have two one works great. the other seems to have poor build quality. I struggle opening it.
Customer review from doreljuvenile.com