Easy Install Décor Tall & Wide Gate
Product details
Web ID: 6854136Tall and wide; the latch disappoints over time!
The latch is the weak point - it lasted about two years before the plastic guts broke and we had to purchase a new gate. It's the only gate we've found that's wide and tall enough to keep our pets on the correct side of it and it's easy to install so we're fans, but would like better quality and durability on the latch mechanism.
Recommends this product
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We are elated that the gate is the perfect fit to keep your pets out of the spaces you desire. We are disheartened that the latch mechanism faltered. We would love an opportunity to make it right. Please contact our Consumer Care team at 800-544-1108 and we'll address this issue with the appropriate care it deserves.
Made Differently, not happy.
I just received 3 of these gates and the gates are poorly made. These unlatch way too easy, my last one felt like the handle was hard to open and the ones I just got makes it feel it is made out if cheap plastic. I was using these to keep my autistic grandchildren safely in their rooms but now I am not so sure if I want to keep them
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We would like to express our sincerest apologies for the gate falling short of your expectations.
Sliding lock broke
I was very happy and pleased with this gate. Overall looked very stutdy, fitted great and was working its purpose nicely, untill its lock broke down. The whole gate is metal made, but its lock part is plastic. Its lock which you have to slide to open the gate, broke. And now my elder son which is 4 can easily open it. I'm very disappointed with the lock part of this gate. Otherwise its really a good gate.
Customer review from doreljuvenile.com
Worked great for 3 days; latch broke
The plastic latch broke after about 3 days if use! Very disappointed in the quality if this product, especially the latch. Junk!
Customer review from doreljuvenile.com
Love this gate
The only reason I did not give 5 starts is it is tricky enough to open and close that my friends or family have issues with it. but I guess that is the point! i love the color, I have had mine for years, looks great, has held up well, easy to clean
Customer review from doreljuvenile.com
Too hard to open and close
The opening mechanism is too difficult and it feels like the parts inside are wearing out. It is only 5 months old and already I am thinking about buying a new one as the handle perhaps isnt meant to be used more than once daily.
Customer review from doreljuvenile.com
Best gate ever
Pretty and functional
Customer review from doreljuvenile.com
Nicer looking but still functional
Keeps the kid (and dog) off the stairs and out of the basement.
Customer review from doreljuvenile.com