Easy Install Tall & Wide Gate
Product details
Web ID: 6854135Has worked well
I have had this for a few months now and it has worked well. I was worried because some other reviews say it failed quickly. But I have a very active one-year old and this has kept him contained so far. It is simple enough that my 4 year old can unlock it to get out of the room as she needs, but it will keep the one year old contained for a while. Was perfect for a larger than average arched entryway. Note that I don't use this near stairs--it doesn't screw into the wall.
Recommends this product
Customer review from doreljuvenile.com
Worked great to begin with, now the red to green feature to show gate is closed properly has stopped working.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We would like to express our sincerest apologies for the gate functionality issues. Please contact our Consumer Care Department at 800-544-1108 and we'll address the matter accordingly.
Not for long-term use
Bought this just a little over a year ago. Like the other review, the latches on our gate were also getting harder and harder to open, until it was impossible. I unscrewed the locking mechanism and discovered that a piece of the latch had snapped off and was blocking the other latch from moving into place. This wasn't a cheap gate but the pieces seem to be made with cheap material. Very disappointed.
Customer review from doreljuvenile.com
Not wide enough
We loved this at our old place but it's a few inches shy of being wide enough for the hallway where we now need it. Its a great gate with a decent size door. I wish you could buy additional extensions to make it a smidge longer!
Customer review from doreljuvenile.com
Not pleased
The gate was easy to install, instructions were straight forward. We've had it for about 2 weeks now and it is unbelievably hard to open the latch. I'm starting to think we got a faulty one after reading other reviews. My husband and I have to use both hands and a lot of strength to unlatch it...it is really, really hard! We bought it to keep our 1 year old twins out of the kitchen but now my 8 and 10 year olds can't even open it. So it's become more of a hassle and inconvenience than anything.
Customer review from doreljuvenile.com
Not properly aligned— can't latch!
Fresh out of the box, noticed the latch wasn't connected. Figured it would come together as we assembled and installed. nope. A solid inch and a half gap, no matter how much strength we used to try and force it together. What good is a gate that doesn't close?!!! Also got confused as to why the extensions don't click into place or anything; not a very secure connection.
Customer review from doreljuvenile.com
Latch stopped working
We bought 2 of these gates. After a couple of days, we cannot depress the bottom button to unlatch one of the gates. Really GOOD gate with really BAD latch mechanism... Plastic lock parts on a metal gate???
Customer review from doreljuvenile.com
Great design but assembly needs some work
I really like the walk thru feature and that it is tall and wide gate. I have a 55 lb 7 month old puppy that I need to keep out of several areas of the house. I had a difficult time finding a good option for a larger opening in my house. This fits perfectly without inconveniencing me. What I did not like is that gate was difficult to assemble. The extensions are not labeled (which is not a huge issue) and the medium extensions were like a couple of millimeters too short so i had to use a hammer to get the extensions in to the openings. Also, it felt a little 'wobbly' at the point of connection between the gate panel and the extensions. The assembly was annoying but not enough to cause me to be dissatisfied with the gate.
Customer review from doreljuvenile.com