Easy Install Tall & Wide Gate
Product details
Web ID: 685413531 reviews
Worked great to begin with, now the red to green feature to show gate is closed properly has stopped working.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We would like to express our sincerest apologies for the gate functionality issues. Please contact our Consumer Care Department at 800-544-1108 and we'll address the matter accordingly.
Latch stopped working
We bought 2 of these gates. After a couple of days, we cannot depress the bottom button to unlatch one of the gates. Really GOOD gate with really BAD latch mechanism... Plastic lock parts on a metal gate???
Customer review from doreljuvenile.com
Not for long-term use
Bought this just a little over a year ago. Like the other review, the latches on our gate were also getting harder and harder to open, until it was impossible. I unscrewed the locking mechanism and discovered that a piece of the latch had snapped off and was blocking the other latch from moving into place. This wasn't a cheap gate but the pieces seem to be made with cheap material. Very disappointed.
Customer review from doreljuvenile.com
Latches get stiff within a few months
I have now gone through 3 of these gates. I love them until they hit the 1 month mark of use and the latches slowly get harder and harder to open. It's almost like they freeze up. It ends up getting to a point where twi adults using full strength can't open them. Has happened with all 3 of mine. Must be a product default.
Customer review from doreljuvenile.com
Very disappointed
I drove an hour and a half to purchase this baby gate. The next day I take it out to install it and the door is bent. Not built right at all. Very disappointed that now I have to drive back and get a new one.
Customer review from doreljuvenile.com
Loved this item, I bought 2!!!
I live in a one bedroom apartment and used it to keep my toddler from the kitchen and the back porch in the bedroom.
Customer review from doreljuvenile.com
The gate is great! But we are having trouble with the latch.
The top button that you push forward is sticking making it hard to open. We have two of this gate and love them. Just wondering how to fix it.
Customer review from doreljuvenile.com
This gate is impossible to open
I don't know if we got a defective latch or if the gate is designed this way but the latch is so stiff my 11 year old cannot manage it. We are going to replace it because it is too hard to squeeze open.
Customer review from doreljuvenile.com