24 reviewssorted by Newest
Jack
2 years agogreat gate, just doesn't last long
The gate works great and is easy to install as advertised. The only problem I have with it is that is will not last long cause the housing for the locking mechanism for the gate is completely made of plastic and will break over time. The metal screws that keep housing together screw into plastic and that has failed on mine in just over a year. Saftey 1st should look into making the housing not completely of plastic (at least where the metal screws fasten to).
Customer review from doreljuvenile.com
AshleyK
2 years agoLatch broke after a week of having it up
Latch won't let me push the button to open the gate, only had it for a short time. Very frustrating
Customer review from doreljuvenile.com
External reviewer
2 years agoBroken within two weeks
This gate was great for about two weeks. Then the latch system has since been extremely difficult to operate. It takes intense pressure to open. This seems to be a design flaw based on several reviews. I would like this fixed please.
Customer review from doreljuvenile.com
Mikey
2 years agoBarely Sturdy
The extenders made it too wide to fit in the door space, and without them the screws were hardly long enough that any pressure at all would pull it right off the wall. With some extra tools I was able to get it sturdy enough, but it wouldn't be safe at all using only what came with it. I think a simpler design would be far more effective. Gave it 2 stars because I got it to be mostly functional.
Customer review from doreljuvenile.com
kandy
2 years agounsafe
the bottom rail is not noticeable for anyone who walks through. we have 3 gates in our home and only use this in the place that we can remind everyone of the lip and one the children do not go through by themselves.
Customer review from doreljuvenile.com
External reviewer
2 years agoMissing parts
Missing the hardware pieces. Was hoping to use.
Customer review from doreljuvenile.com
Cher
2 years agoMust buy
I have 2 of these walk through gates in my daycare setting. Very easy to install and very sturdy.
Customer review from doreljuvenile.com
Not worth it
Gap between latch and lock and locking mechanism broke easily.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for reaching out to us! We would like to express our sincerest apologies for the damaged locking mechanism. Please contact our Consumer Care Department at 800-544-1108 and we'll address this issue accordingly.