9 reviewssorted by Newest
Paul
6 years agoKeep Looking
Have only had for 6 months and the wheels are already falling apart. Terrible quality. Very disappointed.
Helpful?
Response from Macy's
Samsoniteproductexpert6 years ago
We are so sorry to hear that! We would be happy to investigate this for you. If you would like to send us your contact info and details of your issue. You can do so via our CONTACT US page on our direct website.
Someone from our team will be back in contact with you within 2 business days.
https://shop.samsonite.com/contact-us
Vevo
7 years agoWhere did you purchase this item?Online
Did you read product reviews online before purchasing this item?Yes
Is this the first time you purchased this product?Yes
What is your gender?Female
You use your luggage as a:Frequent Traveler
How often do you shop at macys.com?Frequently
What is your age?Over 60
Handle falls apart
I read the reviews talking about the poor handle construction, but allowed the glowing reviews to convince me to buy this rolling briefcase. I had the product two months before the handle broke. I was able to put it back together, and have done so several other times. But during this week's business trip the handle came apart every time I raised it. DO NOT BUY THIS BRIEFCASE. SAMSONITE -- YOU DISAPPOINT ME!!!!
Helpful?
Traveller
7 years agoWhere did you purchase this item?Online
Is this the first time you purchased this product?Yes
What is your gender?Male
You use your luggage as a:Frequent Traveler
What is your age?50-60
How often do you shop at macys.com?Occasionally
Traveller
Love It !!!!!!!!! Very handy and convenient, and lots of compartments and space to put odds and ends into.
Helpful?
Sally
8 years agofrom California
What is your gender?Female
How often do you shop at macys.com?Frequently
I Like it!
I am extremely pleased with this computer bag/suitcase. It is perfect size and has plenty of room for computer, files and an overnight change. Maybe having 4 wheels would be slightly better, but all in all, I am happy with this purchase.
Helpful?
Song
8 years agoWhere did you purchase this item?In-store
Song
Purchased this for my daughter to begin her nail business. She loved it.
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Sabrina
8 years agoGreat Product
Purchased as a office promotion gift for a employee excellent product!
Helpful?
jhorns
8 years agoWhat is your gender?Female
What is your age?40-49
How often do you shop at macys.com?Occasionally
Great as a carry-on
Nice size to get on and off the plane quickly. If you have a large laptop it's not going to work but other than that its great.
Helpful?
Great
i use this for work to carry around many of my tools of the trade. It has been a year since i made the purchase.