Silhouette 18 29" Large Expandable Softside Spinner
Product details
Web ID: 20507583Incoming
This is a definite return. I was sent a locked suitcase. There are no keys, no instructions, and no combination. What good is this thing?
Response from Samsoniteproductexpert
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
I loved the bag. Durable and esy to move
Very reliable bag
Front pocket lining issue.
I'm satisfied with my purchase. The material quality is excellent, but I did encounter a minor issue with one of the luggage pieces. The front pocket's inner lining keeps getting caught in the zipper, requiring a small modification to fix.
Recommends this product
Customer review from samsonite.com
Very nice luggage, ready to travel
This has to be the nicest piece of luggage I've ever owned. Seems to be durable and should last for the rest of my traveling days. I intend to put it to the test as much as I can. Being retired now I plan on traveling every chance I get, therefore is the reason I went with Samsonite.
Recommends this product
Customer review from samsonite.com
Review
Wheels and zippers stick a lot more than my other samsonite luggage. Would not purchase again.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Horrible and cheap
I have never hated a luggage more. The second time using this carry on the pull up handle broke. At the airport! Not only that but it falls over when it’s filled full. And you cannot have a LV duffle on it comfortably. This is such a stupid bag. I looked at using the warrenty but it is such a long and detailed process it’s just not worth the hassle. Everything about this bag makes me mad at this point.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Great size!
Great size can’t wait to use on a vacation and hope it lasts as long as my others.
Customer review from samsonite.com
Great!
A great bag and very easy to organize and carry around
Recommends this product
Customer review from samsonite.com