X-Tralight 3.0 Large Check-in Spinner, Created for Macy's
Product details
Web ID: 15220391Big suitcase
Exactly what I wanted and needed.
Samsonite
Great product ...well made it looks sturdy
Samsonite Carry On Bag
Quality product. Rolls nicely.
Recommends this product
Perfect!
Exactly what I was expecting!
Recommends this product
Weird expansion
I just picked up my bag from Macy's and haven't flown with it yet. I got the blue. it's is very pretty. I haven't decided if I am keeping it yet. I bought this bag and the Delsey 23 in. I like the compartment and roominess of this bag. However, it is heavier than the Delsey. I got this bag because it has it has expansion. but the expansion is weird. On my other bags the expansion goes all the way around. On this bag it starts at one corner, and goes around to the other corner. the expansion zipper does not go along the bottom, so it looks like a folcrum when expanded. I bought it cyber Monday, so it is hard to beat the price. but I still dont know if I am keeping it.
Samsonite wheeled luggage
Good solid suitcase that withstands airline handling very well
Recommends this product
Super light. Super fragile.
I've had a version of this bag for several years, and it is fantastic, lightweight and nice features. I bought my spouse the same bag, but in charcoal. After one trip, the front pouch zipper is broken. And Macy's lame 30 day return policy means we're stuck going to Samsonite for a warranty repair.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Oversized luggage
I travel a lot to explore the world. I have a Samsonite soft case that I checkin on flights. My last trip to Thailand the wheels were damaged. I could just replace them but the wear overall warrants replacement. Great black Friday deal. Not! The replacement came and it is oversized. Unfortunately I will have return it. Why sell a piece of luggage that the airlines will impose an oversized luggage fee? Not worth the hassle. Don't buy this for air travels.
Response from Macy's
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.