QN55LS03BA 55" The Frame QLED 4K Smart TV (2022)
Product details
Web ID: 15293698Dark Shadow in TV
I really wanted to love the Frame TV. The design is beautiful and the art mode was one of the main reasons I bought it. Unfortunately, none of that matters when the actual screen quality is so poor. After 2 years of use, in a household that we barely watch TV. I noticed a dark shadow across one section of the screen that’s impossible to ignore. It’s especially noticeable during lighter scenes or when displaying art – the exact moments this TV is supposed to shine. For a product marketed as both stylish and high-quality, this is unacceptable. I expected way more from a TV at this price point. I’ve tried all the suggested fixes and settings, and the shadow is still there. From what I’m reading online, I’m not the only one having this issue – which makes it even more frustrating. Save your money. A beautiful frame means nothing if the screen looks damaged. I can return it because it’s out of warranty obviously, but for sure I will not buy another one after samsung doesn’t back up their products.
Customer review from Samsung US
Nice
Love it! The TV it a real piece of art. I recommend it
Customer review from Samsung Canada
I love my televison
The tv is very nice quality although I wonder if the screen saver feature is using up the life span of the TV
Recommends this product
Customer review from Samsung Canada
SAMSUNG is Brilliant! and Smart Technology.
I have purchased a Samsung TV "65" inches, and I indeed enjoy watching soccer and other sports Moreover, utilizing its USB port to insert USB flash to watching movies with UHD resolution is such a amazing experience. However, I would appreciate the customer sales service to tell me how many hours the lifespan of Samsung TV is?
Customer review from Samsung US
Broke very fast
The TV complete broke after 18 months of use. I've never had a TV fail before and I've never had to write a bad review but I was shocked by how quickly this product died. Furthermore, I've tried to get it repaired and spent over 4 hours on the phone to try and contact someone capable of diagnosing what needs to be repaired (NOT EVEN to repair the TV itself)
Customer review from Samsung US
Poor design and too expensive
I have had this product for a while and every time i turn my fireplace on the wifi system on it stops working and it won’t let me watch shows on it.
Customer review from Samsung US
Defect- don’t buy!
We bought this tv for our weekend home don’t use it that much and 12 months in the color started fading. Everything looks blue and dark. This is only when the tv is on. The photos on the frame look fine but then it just switches off after an hour. I’ve had the cable company come multiple times thinking it was a problem with the cable. But no- it’s the tv. I have spent hours on the phone with Samsung trying to troubleshoot- it’s useless. Reading all these other reviews I realize I am not the only person experiencing this. Such a waste of money and time.
Customer review from Samsung US
White spots when screen is black or dark
We purchased the Frame and were pleased for a long while. Lately it has white or gray spots when the screen is black or dark. For as expensive as this TV was, it’s so disappointing. I cannot return it at this point either.
Customer review from Samsung US