Sapphire (1-1/3 ct. t.w.) and Diamond Accent Stud Earrings in 10k White Gold (Also in Emerald)
Product details
Web ID: 475186Not as it says !
Sapphire stone on one earring is dull and dark opaque, one stud backing marked FAS 925 which is sterling silver instead of 10 K WG. Very disappointing @ this price but gives me a fake product. However, I am going to buy another pair (as I like the size and design) just to see if the quality will be the same before I return.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earring has different posts and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Disappointing purchase
I had previously purchased the blue sapphire earrings, and these are my favorite ones to use. I love these earrings so much that I decided to try the green sapphire. Unfortunately, as you can see in the photo, the stone looks fake and not well taken care of. Very disappointing it as I’ve been saving to buy them for a while.
Response from The Macy's Team
Dear Valued Customer Thank you for your interest in this item. Because they are a genuine stone, the color is unique for every piece. We understand you are not satisfied with the color of your stone. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Love it
Love the size of these, it's not too big or too small. They looks great on your ears and diffidently change your look than just a regular diamond earring. Don't get me wrong I love diamonds but the color of the sapphires do make your face and outfit look rich.
Recommends this product
Awesome Match to the Pendant
They are beautiful and match the pendant I received for Christmas several years ago. Only downside is that the emerald colors don't match exactly but that's okay.
Disappointed, so earrings were returned
The sapphires in the earrings I received were much darker than the ones depicted online. The stud was attached at the top of the oval, rather in the middle, so that the earrings hung off the bottom of my ear and the hole in my ear was visible. Due to these two problems, I returned the earrings.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Sapphire and Diamond Accent Stud Earrings didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Flimsy
Pretty. But post is flimsy and inadequate. Easily bends.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Sapphire and Diamond Accent Stud Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Disappointed. Emerald not the color it should be.
Emerald is a lighter green. I was expecting the Emerald to be a darker Green. Pretty sad they weren't the color I expected. I would have kept them other wise. The Emerald comes in yellow gold.
Not as I expected
too small. Too early rock, not met my expectations. Return