22 reviewssorted by Newest
Sharon C
1 year agofrom Florida
Verified PurchaserYes
Strong and sturdy
I love these pillows
Recommends this product
Helpful?
Mark
1 year agoHorrible pillows!!
These are the worst pillows I have ever purchased, somewhat like laying your head in mashed potatoes! What part of firm are they speaking about?? And to top it off, Macys is absolutely ZERO help with the return process or refund. Never again will I purchase from Macys again.
Helpful?
Response from Macy's
Sealy Bedding Product Expert1 year ago
Hi Mark, we are sorry to hear this pillow was not as supportive as you expected. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
theo
1 year agodont waste your time not money
These pillows are not firm. And in fact they seemed to be used.
Helpful?
Response from Macy's
Sealy Bedding Product Expert1 year ago
Hi theo, we are sorry to hear this pillow was not in new condition and not as supportive as you were expecting If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
DB
2 years agofrom SC
Verified PurchaserYes
Very comfortable
Pillow is comfortable. Just the right amount of firmness. It is true king size.
Helpful?
jessie
2 years agoIt provides firm support so I bought it for my mom, she likes firm pillow. On the contrary, it is very soft. Will return it.
Helpful?
Response from Macy's
Sealy Bedding Product Expert2 years ago
Hi Jessie, we are sorry to hear this pillow was not as supportive as you were expecting If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Carleen
2 years agofrom Indiana
Verified PurchaserYes
Good pillow
Great price. Felt great and have been sleeping with it since we got them!
Helpful?
Cyndi
2 years agofrom Maryland
Verified PurchaserYes
Not firm
Not firm at all. I returned these pillows
Helpful?
Response from Macy's
Sealy Bedding Product Expert2 years ago
Hi Cyndi, we are sorry to hear this pillow was not as firm as you were expecting. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at CustomerService@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Hotel collection
Always love hotel collection
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Recommends this product