Choose Your Items (2)
58 reviews
This review is from Sealy Frost Pillow, Standard/QueenMichimom
1 month ago from Michigan
Verified PurchaserYes
Holds heat anyway
This is a comfortable pillow, and cool to the touch initially, but does hold heat like other pillows. I wake partially at least a half dozen times per night to flip the pillow to the cool side. Disappointed.
Helpful?
Response from Macy's
Sealy Bedding Product Expert1 month ago
Hello, we are sorry to hear this pillow was not as cool as you were expecting. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy Frost Pillow, Standard/QueenJAZZ53
2 months ago from Illinois
Verified PurchaserYes
Ugh bad quality
Im sorry for the bad review. The pillows go flat as a pancake and just awful. Unfortunately I bought 3 of them gave 2 out as gifts. I had one for myself. I thought Macy's sold quality and with the sale price I thought great, but I been had
Helpful?
Response from Macy's
Sealy Bedding Product Expert2 months ago
Hello, we are sorry to hear this pillow did not hold up as it should. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy Frost Pillow, Standard/QueenLinda
2 months ago from NC
Verified PurchaserYes
Pillow
I was disappointed with this product. It was very lumpy and too soft. No structure to the pillow. This is the first item I have bought from Macy's that was not good quality.
Helpful?
Response from Macy's
Sealy Bedding Product Expert2 months ago
Hello, we are sorry to hear that this pillow was too soft for your expectations. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy Frost Pillow, Standard/QueenCara
3 months ago from New York
Verified PurchaserYes
Not for me
Very thin, loose filling. I took one of them out of the package and put it right back when I realized that it had no structure or support.
Helpful?
This review is from Sealy Frost Pillow, KingCat Mom
3 months ago from Robbinsville, NC
Verified PurchaserYes
Great Pillows
Excellent pillows for the price. Well constructed and comfortable.
Helpful?
This review is from Sealy Frost Pillow, Standard/QueenKyra
4 months agoVerified PurchaserYes
Pillow has no fluff or bulk to it.
I was disappointed in this pillow. It is very flat when you lay down on it.
Helpful?
This review is from Sealy Frost Pillow, Standard/QueenJulia
6 months agodamaged itm
package was not damaged but the pillow inside was damaged , broken and burned half of the pillow - like plastic melted ...I'm thinking it is a returned item
Helpful?
Response from Macy's
Sealy Bedding Product Expert5 months ago
Hi Julia, we are sorry to hear the pillow you received was not in new condition and apologize for the inconvenience. If you would like to return or replace the protector, you may bring it back to Macy's or email our customer service team at clientservice@americantextile.com (or call 1-844-532-7051). They would be happy to assist you as well.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Great Pillow
Great pillow! Firm, but not hard. Cool, but not cold.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Recommends this product
Response from Macy's
Hello, thank you for your feedback!