CX True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Passive Noise Cancellation, Customizable Touch Controls, Bass Boost, IPX4 and 27-hour Battery Life, White

4.1 (66)
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Product details

Web ID: 15458671

The CX True Wireless lets you enjoy superior crystal-clear sound, excellent battery life, and effortless ease of use for an outstanding everyday audio experience. Enjoy signature sound with our 7mm dynamic drivers for 9 hours of playback time, 18 hours battery life via on-the-go charging. Experience excellent passive noise cancellation provided by the secure fitting ergonomic design. Control on the go is effortless thanks to intuitive touch controls for audio, calls, and voice assistant access.

  • Product Features

    • Experience superior sound without compromise: Powered by German-made 7mm TrueResponse transducers with a wide range of Bluetooth codec support (AAC, aptX, SBC)
    • Product Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.
    • Long battery life: Get up to 27 hours of music playtime with on the go charging with the high quality case that comes with the product
    • Passive Noise Cancellation and light-weight ergonomic design: The ergonomic design offers optimal comfort and a secure fit with 4 ear adapter sizes for excellent passive noise cancellation
    • Full digital control: Our Smart Control App for iOS / Android allows earbud functionalities to be personalized for your everyday needs and enables smooth pairing fully adaptable controls for music, calls and voice assistant
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping,WARNING: CHOKING HAZARD—Contains small parts. Not suitable for children under 3 years.
    • Wipe clean
    • Imported
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Armed Forces Pacific, Palau, Guam, U.S. Virgin Islands, Northern Mariana, Puerto Rico, Federated States of Micronesia, Alaska, Armed Forces Americas, American Samoa, Armed Forces Europe, Marshall Islands, Hawaii
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.1/5

66 star ratings & reviews

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2 months ago
from Melbourne, Vic, Australia

Good sound - useless battery

I bought a set of the CX True wireless headphones. The sound quality was good but they would only hold charge for 5 minutes. I returned them and received a full refund. As the headphones were on special - and my husband had a pair he was very happy with - I bought a second pair. this pair held their charge, or at least the left headphone did. The right headphone refused to charge at all and never got above zero %. This pair was also returned and I am awaiting processing of the refund. I won't be buying a third pair.

Customer review from Sennheiser

3 months ago
from Australia

Don't bother wasting your money

Purchased these headphones, they have a two year warranty and worked fine within that 2 year timeframe. A month afterward the warranty ended, one ear bud started to disconnect, only charged every now and again and it has been getting worse and worse. I tried to contact Sennheiser for help, aware it was out of warranty but wanting help because as a consumer I was feeling pretty hard done by because it is a reasonably expensive product that didn't last long. They responded with the following and offered no help - Thank you for contacting us. Sennheiser Hearing offer a two year global warranty from the date of purchase. Unfortunately you are no longer covered under warranty. We recommend purchasing a new product. Should you need any further information do not hesitate to contact us. ----- I personally think that's pretty poor, especially since they recommend buying a new product - what happens when the next one does the same thing so soon after the 2 year warranty period and broken?

Customer review from Sennheiser

3 months ago
from Melbourne AU

Not Happy

Never got this product to work properly. Only one earbud lights up; it can pair with the phone but the other is dead. Tried all the reset options I could find, nothing helped. Called local support number, got a case raised at European call centre with a promised response in 2 business days. Heard nothing after 4 business days.

Customer review from Sennheiser

3 months ago
from Sydney

Defective from birth!

Initially the related program did not show the tone control setup and numerous complaints showed that this was a general fault, which Sennheizer denied. The company which wrote the program for Sennheizer said they had loaded it incorrectly and put a patch on the internet which worked. At 2.5 years, however, the right headphone has stopped working and there is a plethora of complaints on the internet re the same fault. The last time I buy this brand.

Customer review from Sennheiser

11 months ago
from Essex

CX true wireless 200 TW1

Continually asks to recharge headphones. Battery doesn't last more than a couple of hours. Sound quality excellent when able to use.

Customer review from Sennheiser

1 year ago

Broken bud

I’ve only used these once and the right earbud is already not working. After reading some reviews, I guess this is a common problem. I troubleshooted everything anyone suggested with no luck. I did like the sound quality so it’s a 2, but not the set I would recommend

Customer review from Sennheiser

1 year ago
from Punta Gorda Florida

Excellent sound quality

Bought it over a year ago and still works excellent. Passive noise cancellation is great, bass is great very much satisfied money well spent. Battery life is still great over four hours continuously using. Fits my ear and does not bother me a bit. Almost forgot that something is in my ear

Recommends this product

Customer review from Sennheiser

1 year ago
from South Africa

2nd time disappointed

The first time I purchased this product, I had to return it because one earbud stopped working and wouldn't connect to Bluetooth. The dealer replaced them without any hassle. Unfortunately, the replaced set is experiencing the same issue.

Customer review from Sennheiser