MOMENTUM True Wireless 3 Earbuds -Bluetooth In-Ear Headphones for Music & Calls with Adaptive Noise Cancellation, IPX4, Qi charging, 28-hour Battery Life,Black
Product details
Web ID: 15458676Poor products fail after little use
First pair failed after a couple of months , second pair took a long time to get a replacement from Germany . After 1 year this new pair has also failed - won’t charge the earbuds . Contact company and they say out of warranty . Waste of time and money .
Customer review from Sennheiser
It makes no difference how they sound when they a.
I bought three of these, one black, one white and one graphite. Within 18 months, ALL THREE OF THEM failed. Two of them had an earpiece stop charging, and the third keeps dropping the connection.
Customer review from Sennheiser
Do not buy, these are not typical Sennheiser
Same as so many others, paid WAY too much for these expecting the usual Sennheiser quality of their commercial products.... Exact same issue as most other users, worked for +/-1 year, then the left one died completely and wouldn't charge, now as of a week ago the right one simply flashes red and green and can't be reset or brought back to life. Even more upsetting is Sennheiser not offering a refund or replacement, plainly this is a major product defect. If custom designed and prototyped many micro sized Bluetooth products for my clients and couldn't imagine delivering such a poor quality product.
Customer review from Sennheiser
Do not bother
Sound is good but left earbud keeps dying. Replaced unit - same problem. Horrible quality
Customer review from Sennheiser
disappointing
I got these headphones and I can't believe that after 7 months the right earbud stopped working and unfortunately the support didn't offer me any solution or update. Really disappointing. Samsung did a better job for a quarter of the price.
Customer review from Sennheiser
Momentum True Wireless 3 not charging
I have a brand new Momentum True Wireless 3 SN: 0263036695, when i tried to charge it , the case is charged , but the head set is not charging, and it keeps blinking orange
Customer review from Sennheiser
Poorly designed, may only work for a few months.
I have owned 3 pairs of these in about 18 months and the right earbud always dies. Sennheiser never let me use the 1 year manufacturers warranty, terrible customer serice. Very poorly designed earbuds thar cannot last at least a year for thr price.
Customer review from Sennheiser
Great but not perfect, still the best.
My favorite headphones, for me they are the best I have ever had. I prefer this model to the large Momentum 4. Because for me they have a better sound, you can also turn off ANC, which is impossible in Momentum 4. Personally, I never use this function because it is not I don't need it for anything and it generates a sound that I can't stand. For me, MTW3 have a beautiful, spacious, dynamic and clean sound. I had dozens of headphones from different companies, wired, wireless, large and small. None of them sounded like these. Finally, after dozens of years, I found what I was really looking for. I also had MTW 2's but they don't sound as good as these, although they are really good. The only problem I had with them was that the mesh securing the channel to the inside of the handset got dirty. But this is normal because there is moisture inside the ears. It wasn't wax because I care about my ears being clean, maybe even too much. The next problem is that the contacts on the headphones get dirty, but this is not a major problem for me. All you need to do is wash them with alcohol from time to time, the only thing that should be changed to be fully aware that this is happening is to add charging controls to each earphone. It's not like it is now where there is one control for everything and you don't really know whether both headphones are charging or just one. There is also only one in Technics, but when there is no good contact on the contacts, the light flashes quickly. All Technics models are out of the game because they do not sound as good and natural as MTW3. An additional problem I have with two pairs from the beginning of production is that the headphones automatically discharge the charging case. Because they don't go to sleep or there is some other problem in the electronics. After disconnecting the battery from the handset, the battery itself does not lose charge.The remaining 7 pairs I have do not have this problem, they can be left unused for months. In the case of defective ones, I must remember not to leave them without charging for several months, even though they will be charged to 100% together with the charging case. If I forget about them, I will have to play a game of disassembling them and raise the voltage above 3v. Because when the voltage drops below 3v, the charging case does not recognize the headphones even though the indicator shows that the charging process is in progress. Yes, it only lasts forever and without results. After increasing the voltage to 3v, everything returns to normal and the headphones work again as before. This is definitely a problem, but it is not as important for me because I use them very often. And the sound quality compensates for all these imperfections.
Recommends this product
Customer review from Sennheiser