Product details
Web ID: 13242244
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingRip off
This was “delivered 3 times. The first two “deliveries” were to a nonexistent address which means the driver stoles them. The address was entered by Macy’s with 2 numbers transposed, a house number not in existence. The 3rd delivery was to a correct address after I questioned the first two and caught their mistake. Macy”s is trying to charge me for that.
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingBest Blanket EVER! 👍🏽
This is the softest and most comfortable blanket I have ever owned.
Recommends this product
Rough and itchy
Strange. Idk if I got a returned one or what but this was rough, flat and scratchy. Super disappointed.
Response from Macy's
Sorry to hear the blanket wasn’t what you expected. Macy’s customer service should be able to help with an exchange or refund.
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingDont have blanket never arrived
Never received blanket, its been over a month since ordering, delivery date changes weekly. Now in January.
Response from Macy's
Hi there, we are sorry to hear about the issues you have had with the delivery of your mattress. We recommend reaching out to your original purchasing store directly for updates on the shipping of your order for the most up to date news. We hope this helps.
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingPlush
Super plush and cozy
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingPretty good
We've been enjoying turning it on before we get ready for bed, so we can enjoy crawling into a warm bed. It's good for that. The highest setting is not very hot but warm enough. It's a little thin, but that will make it easier to wash. Hopefully it will hold up. I appreciate the 5-years warranty. I'd buy it again.
Recommends this product
Horrible experience NOT purchasing from Macys
I never received the blanket! Macy's sent it to the UPS store and not my home and the UPS store sent it back to store claiming someone denied purchase which is not true. I tried to contact Macys and every this is automated. I just wanted the blanket and not the refund. They told me they would send it out but I would not receive it before Christmas! Trying to get a hold of a live rep was exhausting! They did not help at all! Why was blanket sent to UPS and not home address
Response from Macy's
We’re very sorry to hear about your experience with the delivery process. Please reach out to Macy’s Customer Service directly for assistance with your order, as they handle shipping and fulfillment. Your feedback is important, and we’ll share it with the appropriate team.
Best heated blanket!
This is the most amazing, heated blanket I have ever had! Not only does it heat up with many settings, it doesn't get too hot but keeps you warm once you turn it off. I love to turn it on before I get in bed, and then I leave it on for an hour or so and it automatically shuts off. It's extremely easy to wash, and I followed the washing instruction. Make sure you don't dry it on a high heat! I let it air dry and it's just as soft as it was when I pulled it out of the box.
Customer review from influenster.com