Layered Luxury Gel Memory Foam Pillow

2.9 (13)

Product details

Web ID: 18643330
Get the sleep you need with this Serta layered luxury gel memory foam pillow.
  • Product Features

    • Select specific items for details
    • Medium firmness
    • Zipper closure
    • Cooling, Moisture wicking
    • 5-Year Warranty
    • Supports your head and neck in any sleep position
    • Adjustable feel zip up for firmer support, unzip for softer support
    • Super soft, stay-dry cover with moisture-wicking from natural lyocell
    • Cooling gel memory foam plus micro cushions for shapeable comfort
    • Keep your sleep space feeling fresh with hypoallergenic protection
    • polyester/lyocell blend
    • Spot clean
    • Imported
    • Request warranty information
  • Shipping & Returns

    • These items qualify for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for these items.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Choose Your Items (2)

Ratings & Reviews

2.9/5

13 star ratings, 7 reviews

Write a Review
30.8% of reviews have 5 stars
4
7.7% of reviews have 4 stars
1
15.4% of reviews have 3 stars
2
15.4% of reviews have 2 stars
2
30.8% of reviews have 1 star
4

On average, customers rate the Firm/plush of this item as Neutral.

7 reviews
Serta Layered Luxury Gel Memory Foam Pillow, King This review is from Serta Layered Luxury Gel Memory Foam Pillow, King
Woman 72 yrs old
4 months ago
Verified PurchaserYes

Pillows Too Thick

The height of the pillow was painful for our necks. The pillow I thought I was getting was memory foam without a lot of polyester fluff. Dimensions would have helped.

Response from Macy's

Serta Team4 months ago

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us and we will get your feedback on dimensions over to our product team so we can improve our product description pages. We are sorry to hear that the pillow is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!

Serta Layered Luxury Gel Memory Foam Pillow, Standard This review is from Serta Layered Luxury Gel Memory Foam Pillow, Standard
E Rose
5 months ago
from Maryland
Verified PurchaserYes

Too Firm

It was well crafted, but a bit TOO FIRM for my needs.

Serta Layered Luxury Gel Memory Foam Pillow, Standard This review is from Serta Layered Luxury Gel Memory Foam Pillow, Standard
18584640
7 months ago

On average, customers rate the Firm/plush of this item as Plush.

pillow review

18584640 . I bought that pillow and I use after two months and I felt my neck is hurting. Please do not buy that product. Unfortunately I cannot return that product is more than 60 days. I’m not happy with that.

On average, customers rate the Firm/plush of this item as Plush.

Response from Macy's

Serta Team7 months ago

Hi there, thank you so much for taking the time to review your pillow, your honest feedback is very important to us. We are sorry to hear that the pillow is not providing you with the experience you are looking for. We have submitted your feedback to our product team who can use this information to help craft products that can fit you needs in the future.

Serta Layered Luxury Gel Memory Foam Pillow, King This review is from Serta Layered Luxury Gel Memory Foam Pillow, King
Jenn
7 months ago
from DFW, TX
Verified PurchaserYes

On average, customers rate the Firm/plush of this item as Firm.

Not soft

Pillow was much firmer than i expected, was not comfortable at all

On average, customers rate the Firm/plush of this item as Firm.

Serta Layered Luxury Gel Memory Foam Pillow, King This review is from Serta Layered Luxury Gel Memory Foam Pillow, King
Anh
8 months ago

Horrible purchase

I bought this pillow and I started having neck pain within a few days of using it. Now I have to trash it.

Serta Layered Luxury Gel Memory Foam Pillow, King This review is from Serta Layered Luxury Gel Memory Foam Pillow, King
Syl
9 months ago
Verified PurchaserYes

Love these pillows!

Love these pillows! They have just the right amount of firmness.

Serta Layered Luxury Gel Memory Foam Pillow, King This review is from Serta Layered Luxury Gel Memory Foam Pillow, King
Christopher
1 year ago
from Nashua, NH

NOT a king sized pillow

Can't speak to how comfortable or not this pillow might be, principally because this pillow is NOT a king sized pillow as described. It's a queen-sized pillow and measures 30" in length, when measuring gusset to gusset and being generous.

Response from Macy's

Serta Team12 months ago

Hi there, thank you so much for taking the time to review your pillow, your feedback is very important to us. We are sorry to hear that the pillow is not providing you with the size you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!