Soothing Cool Gel Memory Foam Pillow, Queen

3.9 (30)
$39.60 (40% off)$66.00
Size:Queen
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Product details

Web ID: 18584639
The Soothing Cool Gel Memory Foam Pillow features a layer of cooling gel-infused memory foam that helps regulate temperature throughout the night.

  • Product Features

    • 3x cooling: instant cool cover, HeiQ temperature regulation and cooling gel memory foam
    • Cool-to-the-touch, hypoallergenic cover helps you fall asleep faster
    • HeiQ Smart Temp helps manages heat for an ideal sleep temperature
    • 5-Year Warranty
    • Soothing gel memory foam relieves heat all-night long
    • Always keeps its shape for support in any position: side, back, stomach
    • Removable zip cover is machine washable and dryable
    • CertiPUR-US foam, certified for content and durability
    • Woman Owned
    • Polyester
    • Spot clean
    • Imported
    • Request warranty information

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
  • Have questions?
    Call one of our style experts, we're here to help.
    1-800-BUY-MACY

Ratings & Reviews

Here's what customers think
  • Many customers found the Serta cooling gel memory foam pillow comfortable, supportive, and effective at keeping them cool, describing it as the "best ever"
  • Some customers were disappointed, finding the pillow too firm, not as cool as expected, or having an unpleasant odor
  • A few customers experienced quality issues like the pillow arriving damaged or ripping easily
  • The mixed feedback suggests the pillow may not work equally well for all customers and their individual sleep preferences
AI-generated summary from 16 customers reviews.
3.9/5

30 star ratings, 16 reviews

Write a Review
43.3% of reviews have 5 stars
13
26.7% of reviews have 4 stars
8
6.7% of reviews have 3 stars
2
20.0% of reviews have 2 stars
6
3.3% of reviews have 1 star
1

On average, customers rate the Firm/plush of this item as Plush.

16 reviews
RP
2 months ago
from Saratoga, NY
Verified PurchaserYes

excellent choice

Best pillow ever!! I used to love down pillows but these are so much more comfortable and I sleep like a baby!

Recommends this product

Helpful?
Daniel
4 months ago
from Philadelphia
Verified PurchaserYes

Serta pillow - reasonably priced and great quality

Was looking for a quality pillow that is reasonably priced. Found this Serta on line, and thought I would take a chance on it. IT'S AWESOME! I'm very happy with this quality product!

Recommends this product

Helpful?
Ballon
5 months ago
from portage Michigan

Not that nice

I ordered this cooling pillow online and was excited to try it out—it looked and felt great. Unfortunately, when it arrived, it had a strong, unpleasant odor. I tried spraying it with Febreze, but that didn’t help. As much as I liked the cooling feature, I just couldn’t get past the smell and had to return it.

Helpful?

Response from Macy's

Serta Team5 months ago

Hi there, thank you for taking the time to review your pillow. Typically memory foam products will come with a new foam smell. This typically dissipates after a few days of normal use in a well ventilated environment. We are happy to hear you were able to return the pillow so that you could get your hands on another that can hopefully provide a better sleep experience!

Zendaya13
7 months ago
from Danville, CA
Verified PurchaserYes

On average, customers rate the Firm/plush of this item as Plush.

Cooling Gel Memory Foam Pillow

The cooling effect works when you turn pillow over several times. Not as firm as the Thermapedic that I recently purchased from Macy’s.

On average, customers rate the Firm/plush of this item as Plush.

Recommends this product

Helpful?
Becky P
8 months ago
from New Jersey
Verified PurchaserYes

On average, customers rate the Firm/plush of this item as Plush.

Not-so-cool cooling pillow

The pillow is not very cool.

On average, customers rate the Firm/plush of this item as Plush.

Helpful?
Mary
8 months ago
from Alabama
Verified PurchaserYes

On average, customers rate the Firm/plush of this item as Plush.

Little stiff

I like that they are not too high but still a little stiff. With time that should improve

On average, customers rate the Firm/plush of this item as Plush.

Recommends this product

Helpful?
Kat
8 months ago
from Minneapolis, MN
Verified PurchaserYes

On average, customers rate the Firm/plush of this item as Plush.

Pleasantly surprised!

Quite a bit thicker than expected, gauging by other reviews, Good quality, and I like it that it fits on the bed like a "normal" pillow, unlike my last gel pillow.

On average, customers rate the Firm/plush of this item as Plush.

Recommends this product

Helpful?
FlorenMari
8 months ago

On average, customers rate the Firm/plush of this item as Plush.

Strong smell.

Both pillows has some strong odor of rubber or something in it. Aside from that, it’s already ripped on the edge. I’m returning this back. Waste of my time. I wouldn’t recommend, my pov.

On average, customers rate the Firm/plush of this item as Plush.

Helpful?

Response from Macy's

Serta Team8 months ago

Hi there, thank you so much for taking the time to review your bedding, your feedback is very important to us. We are sorry to hear that the bedding is not providing you with the experience you are looking for. We are happy to hear you are able to return them so you can get on something else that works best for you!